Operations | Monitoring | ITSM | DevOps | Cloud

Platform Engineering is a hot topic these days. We’ve seen the hype around it in 2023, and I expect we shall see it becoming production-grade as we move into 2024. I wanted to look into this topic, and learn from those who’ve already implemented it at scale: the e-commerce hyperscaler Shopify. In the latest episode of OpenObservability Talks, I had the pleasure of hosting Aparna Subramanian, the Director of Production Engineering at Shopify.

In today’s interconnected world, managing networks has become increasingly complex and extends across wired, wireless, and virtual IT environments. Network administrators are constantly in need of efficient tools to navigate this complexity. With numerous network management solutions available, it is crucial to identify the right one that strikes a balance between reliability, effectiveness, and affordability.

Being a website owner usually means that at least a part of your livelihood is tied to the security of your site (if not your entire livelihood). It means losing access, getting DDoS attacked too often, getting your private site data leaked, and similar issues can seriously jeopardize everything you’ve been working so hard to accomplish. With so many threats out there, keeping your site safe is a challenge; however, there are some tools that can help you out with this.

Ever wondered why some routers act up, dropping packets or causing annoying latency spikes? We get it – it's frustrating. In this blog post, we're skipping the tech jargon and going straight to the point. In this blog post, we'll uncover the underlying reasons behind the perplexing phenomena of packet loss and high latency.

In the bustling world of tech, finance, and real estate, your website is the lifeblood of your business. It is the first handshake with potential clients and a critical tool for maintaining your business operations. The complexity of your website grows exponentially as your business scales up. This is where website monitoring services become your silent yet most efficient ally.

Monitoring your Heroku stack helps you understand the performance of your application and infrastructure. You can identify bottlenecks, slow-performing queries, or resource-intensive processes and optimize them. Monitoring also allows you to detect issues or anomalies in real-time. By setting up alerts based on predefined thresholds, you can be notified as soon as something goes wrong, enabling you to address the issue before it affects users.

“Is it worth it?” is probably the most common question customers ask business architects and value advisors. Whether it’s a software deployment or process improvement, customers want to be assured that the effort and risk of a project delivers real value. That is the question people in my line of work spend their days trying to answer. In many cases, the answer is complicated and requires a great deal of experience to explain.