Operations | Monitoring | ITSM | DevOps | Cloud

The latest News and Information on Monitoring for Websites, Applications, APIs, Infrastructure, and other technologies.

Up Your Observability Game With Attributes

Splunk Observability Cloud includes powerful features which automatically identify patterns within your data to surface trends. The resulting insights tell you why some customers aren’t getting an optimal experience from your application, and how you can improve it. Unlocking these features requires attributes to be included with your application traces. But how do you know which attributes are the most valuable for your application and business?

Forward logs from Google Cloud Platform to Site24x7 with Dataflow

Google Cloud Platform (GCP) enables organizations to create and scale applications. Activities in applications, whether on Compute Engine or other services from virtual machines to serverless environments on GCP, produce a significant amount of logs. Logs play a crucial role in helping you achieve effective observability and troubleshooting. But the logs may experience irregular surges in data ingestion during major system events, posing challenges for network overhead.

OpenTelemetry vs Prometheus Detailed Comparison

Both OpenTelemetry and Prometheus are open-source projects under the Cloud Native Computing Foundation. OpenTelemetry is a more comprehensive observability framework with support for metrics, traces, and logs. In contrast, Prometheus is focused specifically on time-series metrics. OpenTelemetry is more versatile, and if you’re confused between choosing between the two, go for OpenTelemetry. We will delve deeper into the reason for choosing OpenTelemetry over Prometheus in this article.

Navigating IT and Security Consolidation in 2024

Please join Cribl’s Ed Bailey and Jackie McGuire for a dynamic discussion around IT and Security vendor consolidation in 2024. The current economic landscape poses challenges for companies to sustain operations without being profitable or having a clear path to profitability. As a response, businesses are either merging with similar companies or becoming part of larger entities through acquisitions. Change is afoot, so join the conversation as we dive into the ongoing transformations, discussing the implications for security and observability. Get ready for an engaging discussion.

Microsoft Teams Outage, TM710344: Some users may experience multiple issues with their Microsoft Teams

Earlier today, Microsoft Teams experienced service degradation causing multiple issues for users. Users attempting to log in were presented with an “oops” page, while already-logged-in users were missing messages, experiencing issues with loading messages in channels and chats and preventing them from viewing or downloading media (images, video, audio, etc…) Exoprise proactive monitoring first detected the outage in North America starting shortly before 11 AM EST.
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Avantra sets industry benchmark with outstanding NPS and CSAT scores

Today, I am thrilled and privileged to announce a remarkable achievement at Avantra - a landmark feat in customer satisfaction and loyalty! For the third consecutive year, our relentless commitment to excellence has culminated in setting the industry benchmark with an exceptional Net Promoter Score (NPS) of +63 and a Customer Satisfaction (CSAT) score of 91%. These numbers aren't just figures; they are a testament to the trust and loyalty our customers have in us.

Observability with OpenTelemetry and Checkly

Observability isn't just a buzzword; it's a vital compass guiding us through the maze of system health and performance. As we’ve adopted microservice architectures, the ability to know ‘what is currently happening in our system’ has diminished as our operational resilience has increased. We find services scattered among a maze of interconnections and interdependencies. And even the logs that used to guide are now scattered throughout this maze.

What Did the Teams Incident Do To Your Company's Productivity on Friday Afternoon?

Judging by the tweet storm (or is that called an X storm now?), productivity in corporate North America took a big hit as the week ended. Microsoft Teams had an issue that was “impacting multiple Microsoft Teams features”. Users reported problems of: messages not posting, inability to access files, and interrupted workflows.

Unlocking the Potential of Visual Network Assessment Reports

Today, we delve into a pivotal tool that holds immense value for both network admins and business owners alike: Network Assessment Reports (NARs). Not only will we explore the significance of network assessments in maintaining a well-functioning network, but we'll also guide you on creating dynamic visual network assessment reports. These reports serve as a comprehensive source of crucial information, offering insights into network issues, areas for improvement, and much more.