Operations | Monitoring | ITSM | DevOps | Cloud

Unfortunately, in this time of increased dependency on Microsoft Teams, Zoom and other remote conferencing solutions while working from home, Microsoft 365 had a Teams Audio/Video Conferencing outage between August 19th and 20th of this year. Fortunately, for Exoprise customers, they were able to detect the outage, learned of it many hours before Microsoft reported the outage and were able to stay informed as to when it was fixed.

As a leading global provider of cloud computing services with a business critical software portfolio, Microsoft is a key Splunk partner. In our mission to empower customers with data, we are delighted to share a few of the latest integrations, dashboards, and reference guides that help you extract even more value from your Microsoft environments. Here’s a peek at what we’ve been working on lately.

Enterprises continue to invest heavily in modernizing their IT infrastructure. That leaves network administrators and NOC analysts challenged with effectively monitoring an evolving digital landscape. The goal becomes to meet the service needs of customers and ensure the underlying infrastructure is resilient.

Office 365 (O365) is an increasingly popular line of subscription services offered by Microsoft as part of the Microsoft Office product line. With Office 365, end users and organizations can use Microsoft Office software suite of products (Microsoft Word, PowerPoint, Excel, Outlook, etc.) over the life of the subscription. They also get access to hosted services, such as Exchange Online for email, Teams and SharePoint Online, among others.

Data is the cornerstone of most businesses. Companies handle a substantial amount of data every day, and just one data breach can result in compliance violations, lawsuits, and more, costing the company thousands of dollars. Here at ManageEngine, we believe that part of what makes a business successful is having an efficient security solution. Taking that one step further, we have designed the perfect security solution for Microsoft 365: M365 Security Plus.

Exoprise recently updated the CloudReady SharePoint sensor for monitoring SharePoint Online and SharePoint 2019 Server. At the same time we separated the CloudReady OneDrive sensor to better segregate the crowd. This was a feature request that customers had been asking for. For both sensors, we upgraded the browser, improved the bandwidth (throughput) tests and a number of other enhancements. Read on for more information about new features and enhancements.

The new NiCE Active 365 Management Pack 3.10 comes with tons of nice new features for advanced Office 365 monitoring. In addition, NiCE is offering a new subscription based model that you will love. The per User subscription allows a floating approach for a pay-what-you-use hosting.