Operations | Monitoring | ITSM | DevOps | Cloud

Want to stay ahead of the competition? Discover the most effective ways to use generative ai in customer service! Welcome to our latest video of generative Artificial Intelligence (AI) and its game-changing impact on customer service interactions. As customer expectations evolve, businesses must explore innovative solutions to provide efficient, personalized, and engaging support experiences. Enter generative AI - a powerful technology that can revolutionize the way you connect with your customers!

LogicMonitor recently added support for monitoring Kubernetes Helm Charts. This new module helps customers clearly see the health and performance of their Kubernetes applications, quickly respond when configured metrics exceed thresholds or deviate from patterns, and take action on critical issues to detect anomalies or issues early on.

Stay ahead of performance hiccups with our comprehensive Prometheus & Grafana monitoring tutorial. From setup to advanced detection techniques, this guide ensures your systems run smoothly. Facing challenges or want to exchange tips? Connect with peers and mentors in our dedicated community space.

Shane Wescott and Abdul Azize from Ivanti demonstrate how the Australian Cyber Security Centre (ACSC) experts' Essential 8 recommendations can be applied at your organisation – saving you time and reducing costs and risks. Learn how: To improve your compliance with the Essential 8 controls. To decrease your cost and time to patch. To protect faster and improve your maturity with risk-based threat intelligence.

Are you ingesting unnecessary fields? See how to use the "Delete Fields" processor to remove fields from your log stream in BindPlane OP. Then use our live preview capabilities to see the changes prior to rolling out to your agents. About ObservIQ: observIQ brings clarity and control to our customer's existing observability chaos. How? Through an observability pipeline: a fast, powerful and intuitive orchestration engine built for the modern observability team. Our product is designed to help teams significantly reduce cost, simplify collection, and standardize their observability data.

Ed Bailey and Jackie McGuire from Cribl will recap Black Hat 2023, focusing on emerging trends in cybersecurity, including the rise of advanced AI. We’ll share insights and anecdotes from our time at the event. Tune into the live stream for an engaging discussion, and come prepared with your thoughts and questions about Black Hat and the future of cybersecurity.

Senior Principal Solutions Engineer Ward Bekker talks about getting started with Grafana Loki: what Loki is, why you need log aggregation, and how it fits into the rest of the Grafana stack. He is joined by Developer Advocates Paul Balogh and Nicole van der Hoeven to tell you everything you need to know about Loki.

Facing challenges with Azure data factory's transparency? This video from Mike Stephenson unveils the power of Business Activity Monitoring (BAM) in bridging this gap. Which will uncover: By integrating BAM, not only can enhance transparency, but also elevate the efficiency of your operations, reducing frequent support hitches.

We sit down with Globo engineer and DevOps wizard Paulo Henrique de Morais Santiago, who along with experimenting with SigNoz as a New Relic alternative for Observability, is also the author of one of the top DevOps courses on Udemy. Check out his course at More about SigNoz.

Join George Trujillo, an experienced enterprise architect, who explores architecting data infrastructure with Kubernetes. Learn about real-time AI, data strategies, machine learning, and Kubernetes's crucial role in efficiently deploying models. Hear firsthand stories of his journey to stateful solutions and managing business requirements. Discover insights on technical debt, strategy drift, and how to improve the speed of organizational execution.