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Introducing Zia, the conversational virtual support agent for ServiceDesk Plus

Have you ever felt that having an extra set of hands in your service desk could relieve you of those trivial tickets? Have you ever wanted someone who could respond to questions when you’re busy putting out fires in your IT, or someone who could help an end user fix their printer when you’re midway through a change implementation? But then, there are always budget constraints that prevent you from getting the extra help you need, right?

Splunk Phantom

If you work on a security team, you probably deal with a complex security infrastructure, including a range of technologies from multiple sources, in addition to limited resources to defend your organization. Fortunately, there’s a better way. Splunk Phantom — your go-to SOAR solution — comes to the rescue by integrating your team, processes and tools so you can bring your best defense forward in no time flat.