Operations | Monitoring | ITSM | DevOps | Cloud

Cloud Native, You Keep Using Those Words

Ask a hundred IT pros and their managers what “cloud native” is, and you’ll get as many different definitions. In part it’s because public cloud providers (PCPs) seek to provide all things to all IT teams, but it’s also because each organization has different goals for cloud. If I could get away with it, I’d enclose cloud native in quotes whenever it’s unclear what business expectations are for PCPs.

10 Common Issues You Could Experience When Using Citrix Cloud

There are an increasing number of organizations, who are moving their Virtual Apps and Desktops deployments to Citrix Cloud by using the Virtual Apps and Desktops service. Citrix Cloud allows you to host components such as your core management layer for a Virtual Apps and Desktops deployment in the cloud, managed and kept up to date by Citrix.

Incident Review - Google Outage

When something as ubiquitous as Google goes down, there is a lot of online frenzy with users tweeting and searching for updates on the issue. That’s exactly what we witnessed today between 9/24/2020 17:59:44 PST to 9/24/2020 18:23:20 PST. Multiple Google services like Mail, Drive, Meet, Hangouts experienced downtime. Frustrated users took to Twitter to report the outage and the tweets were captured by Websee. Users trying to access Google services got a 502 error screen.

Harnessing the Transformative Power of Disruption

They say that necessity is the mother of invention. I believe that the aphorism has a business corollary: Disruption is the mother of transformation. I’ve seen it prove out over and over again throughout my career. In fact, I’d even go one step further to say that lack of disruption can actually stand in the way of successful change—and I have the scars to prove it.

Leveraging logs to better secure cloud-native applications

With the growing popularity of cloud computing, security incidents related to it have been on the rise. Logs are indispensable resources for countering these threats, and they can be utilized for alerting, taking remedial action, and even preventing future attacks. In this post, we will examine ways to better secure cloud-native applications using logs.

Americaneagle.com and ROC Commerce stay ahead with Retrace

As a digital agency, the last thing you need are production issues for your ecommerce clients. The stakes are even higher when your ecommerce clients are running Super Bowl ads for millions to see. Instead of enjoying the game, you are faced with troubleshooting a dumpster fire. The development teams at Americaneagle.com and ROC Commerce rely heavily on Application Performance Management (APM) tools, especially on high stakes game days.

Any PLC alarm on your mobile device

Maintenance of machines is an incredibly important task. And it is important to fix a machine before it completely fails. In reactive maintenance scenarios, speed of response is key. Once an issue is detected is important to communicate as reliably and quickly as possible to the right engineer. Ideally, the machine is connected directly to team of mobile engineers in charge and can let them know what exactly happened and what needs to be fixed.

The incident resolution mandate of telehealth and telepharmacy providers in the age of Covid-19

The incident management challenges of a pandemic-driven world & how to overcome them “While the safety and well-being of workers affected by COVID-19 is the first priority, companies will also triage other essentials, such as incident management and stakeholder communications.” (PWC) In a pandemic-stricken world that is consuming products and services over the internet, more than ever, there is a great strain on digital and connectivity systems.