Operations | Monitoring | ITSM | DevOps | Cloud

NEW Feature: Configurable Assurance Alerts

At RapidSpike everyone gets involved with product and feature ideation, including our customers! We pride ourselves on being responsive to your needs, taking your feedback, and turning it into our next great feature — after all, you know what you need. We’re here to listen and our developers love tackling a new challenge and solving a tricky problem. This has trickled down into one of our latest features — Configurable Assurance Alerts.

Cloud Profiler provides app performance insights, without the overhead

Do you have an application that’s a little… sluggish? Cloud Profiler, Google Cloud’s continuous application profiling tool, can quickly find poor performing code that slows your app performance and drives up your compute bill. In fact, by helping you find the source of memory leaks and other errors, Profiler has helped some of Google Cloud’s largest accounts reduce their CPU consumption by double-digit percentage points.

Introducing a New Pull Request Sidebar

Bitbucket Cloud’s pull request sidebar is useful because it displays all the relevant details of the pull request you’re looking at. However, with so much information present, it can be hard to find the information you need. To address feedback we’ve received about its readability and usability, we’ve given it a redesign.

How to Use Technology to Streamline Your Business Operations?

Technology can help streamline your business operations. One of the principal goals of any enterprise despite its size is to be more and more efficient in marketing its particular services or products. Efficiency can be enhanced in several ways if you have started to feel like your company is on the edge of spreading chaos. But, managing a business in a proper way is difficult and you might be unaware of where to commence to start restoring order.

6 Best Practices for Better Help Desk Management

The past year has emphasized the importance of digital experience, especially in service delivery. For organizations forced to adopt flexible remote work policies, the IT help desk has been instrumental in business continuity. If end users in your organization are still struggling to find the necessary resources to support their technology, or if IT is still adjusting to the influx of tickets and requests, it may be time to evaluate the foundation of your strategy.

Walking Through a Call From Pingdom Alert to DigitalOcean Managed Kubernetes

SolarWinds® Pingdom® is an external synthetic monitoring agent designed to monitor your systems from the outside in. If you know what clues to look for, it can provide a great place to triage where a problem is occurring in the system. So how does a Pingdom call work, and how can you use it to debug what’s happening inside the system?