Operations | Monitoring | ITSM | DevOps | Cloud

From humble beginnings to becoming an enterprise with more than 20,000 employees globally, ServiceNow has been through a lot of changes since its founding in 2004. Although it started as an IT service management company, it's grown to connect people, functions, and systems across organizations.

Around 57% of data breaches are attributed to poor patch management. This stat clearly attributes to the need for patch management to keep the organization safe by mitigating security vulnerabilities. Without the right patch management software, it becomes difficult for organizations to identify critical updates. Only implementing a patch management process is not enough for any organization to win the game.

Most modern organizations would benefit from the use of an endpoint management solution. Any business that uses computers, printers, tablets, or other such IT devices -- the titular endpoints -- need an efficient and reliable way to maintain, monitor, and secure those devices.

As we head into 2023, it’s clear that one of the challenges many businesses will face is figuring out how to do more with less. According to Business Insider, layoffs loom for many industries, including tech. All of this can add up to an increased chance for potential outages and disruptions.

Terraform is one of the most popular infrastructures as code (IaC) tools that allow users to define, configure, and deploy infrastructure resources in a safe, predictable, and repeatable manner. Using declarative configuration files, users can deploy resources across a variety of infrastructure providers, including public cloud platforms like AWS, Azure, and Google Cloud, as well as on-premises environments and third-party services.

Managing multiple environments with Terraform can be a complex and time-consuming task. An environment refers to a specific configuration or set of resources within a system, such as development, staging, or production environment. These environments often have different requirements and configurations, and managing them separately can be challenging.

The second decade of the 21st century witnessed an unprecedented paradigm shift in the educational sphere. With the onset of the pandemic, conventional ideas of an educational institution gave way to a far modernized and on-the-go approach. Joining class and listening to teachers’ lectures on Zoom or through Microsoft Teams is now the new norm.

Anyone who is trying to set up monitoring for multiple machines knows how tough it can get to manage multiple Grafana Agents across them. To make things easier, we recently added the Grafana Agent role to the Grafana Ansible collection, which will help users manage the Agent across multiple Linux hosts. (Need to know how to get started with the Grafana Ansible collection for Grafana Cloud?

Kubernetes is a game-changer for enterprise organizations. Automating deployment, scaling, and management of containerized applications allows organizations to embrace a cloud-native paradigm at scale and more easily employ best practices, such as microservices and DevSecOps. But as with all tech, Kubernetes has its limits. Kelsey Hightower famously tweeted that “Kubernetes is a platform for building platforms. It’s a better place to start; not the endgame.”

Executives have a difficult task ahead of them: innovating against a backdrop of global uncertainty. To minimize the possibility of disruption, they’re seeking business strategies that enable them to cut costs while pursuing ambitious projects at scale. This might seem like more of a paradox than a balancing act. However, some executives are meeting their goals with global business services (GBS).