Operations | Monitoring | ITSM | DevOps | Cloud

How Real-Time Asset Tracking Transforms Data Center Operations

Using real-time asset tracking, data centers can identify the exact location of any given asset at any given time. This can be extremely useful in ensuring that available resources are optimally utilized. For instance, understanding the current status and location of servers, racks, and other hardware can streamline maintenance operations and reduce downtime.

The importance of a network backup tool

Configurations are regarded as the core of networks due to their importance. With businesses continually advancing and relying on networks for storing, processing, and transmitting critical data, the complexity of network management has increased, leading to difficulties and human errors that can cause significant network downtime.

The Impact of Cyber Security on Disaster Recovery and Continuity Planning

Cyber security is no longer an optional, isolated function in the world of business. It's now a necessity particularly when it comes to disaster recovery and business continuity planning. Digital transformation and immediate 'work from home' measures brought on by the Covid-19 pandemic have only sped up the ferocity and frequency of cyber attacks. Recent high-profile attacks, which have plagued the likes of T-Mobile and Activision, demonstrate that if cyber vulnerabilities are exploited, they can disrupt operations and cause irreparable financial or reputational damage.

ITSM vs. CMDB: What Are The Main Differences?

In today’s tech-driven business landscape, efficient IT management is a cornerstone of success. Two essential tools in this realm are IT Service Management (ITSM) and Configuration Management Database (CMDB). They work together to ensure seamless operations and optimal asset utilization. In this blog, we’ll explore ITSM vs. CMDB while comparing the two based on their importance and use cases.

The Ultimate Guide to Configuration Management

Configuration Management is the practice that helps you pull all the other IT Service Management (ITSM) processes together. In the days of ITIL v2, we explained it as the foundations of ITIL – something that could be used to base all the other processes on. To do this, it provides a clear and reliable map of all the elements that operate in your IT landscape.

How to ensure business continuity with IT infrastructure support

Picture this: you’re on a dream vacation with your family on a serene tropical island. The weather is perfect, the sea is mesmerising, and you’re ready to enjoy a relaxing day at the beach. Just as you’re about to unwind, your phone rings: it’s your manager calling to inform you that your IT infrastructure is down, and you need to fix it immediately. If this scenario sounds all too familiar, you’re not alone.

Item Summarization

We are happy to announce the release of item summarization - a powerful tool to help users understand and utilize the data contained within the occurrences that make up an item. Organizations and engineers often deal with many occurrences within an Item when investigating underlying causes. With such vast amounts of data, spotting patterns and insights can be incredibly challenging and time-consuming.

The Top 15 Application Performance Metrics

Monitoring the key metrics of your application’s performance are essential to keep your software applications running smoothly as one of the key elements underpinning application performance monitoring. In this article, we will cover many of the key metrics that you should strongly consider monitoring to ensure that your next software engineering project remains fully performant.