Operations | Monitoring | ITSM | DevOps | Cloud

Webinar Recap: Best Practices for Right-Sizing and Overhauling Your Architecture

Last week, we hosted a webinar on the easiest way to right-size – and safest way to overhaul – your architecture. One of the scenarios we’re seeing come up more and more with prospects and customers is the need to update your architecture, and particularly your security architecture, as new needs and threats arise. As I’m sure you all know, that can be a real hassle, put a strain on your resources, and put your security posture at risk if it isn’t done well.

Ask Miss O11y: Not Your Aunt's Tracing

Dear Miss O11y, How is modern observability using tracing, such as Honeycomb, different from the previous distributed tracing software I'm familiar with, like Dapper, at my company? I haven't really been able to wrap my head around Dapper. Does "advanced" observability mean that it's even more complicated than Dapper is? Auntie Alphabet.

Adding Mac Support, Part 3: Alphabet Soup

One difficult part of taking on a new role, especially a technical one, is learning all the jargon. Listening in on a conversation among specialists in any field you’re not intimately familiar with can be highly confounding. It sounds like they’re speaking English. At least some of the words are English, but you’ve never heard them put together in that particular order before. I heard someone mention SMB and SME? Is that a Small to Medium Business or Small/Mid-sized Enterprise?

Effective Dashboards to Jump Start Your IT Monitoring Initiatives

Earlier this year ‘MIT Center For Information Systems Research’ released a new research report on effectively using dashboards to jump-start your digital transformation initiatives. The research team found that companies with top quartile dashboard effectiveness significantly outperformed bottom-quartile companies on internal and external measures of performance. The topics discussed in this report apply well to IT monitoring initiatives as well.

Code quality metrics: How to evaluate and improve your code

High-quality code is efficient and reliable, runs well without bugs, and meets user needs. It can cope with errors or unusual conditions. It is also easy to understand, maintain, and expand with new features. Additionally, its portability means that it can run on as many machines as reasonably possible. Development teams work with codebases that are constantly changing. They add, delete, and modify existing code to improve speed or implement new features.

Whiskey and Wisdom: Justifying AIOps

Whiskey and Wisdom is a monthly executive-only forum where IT Operations leaders can network independently and discuss high-level AI operations and IT Ops strategies with their industry peers. In our most recent session, the discussion was around justifying AIOps—proving the value the technology brings to the table.