Operations | Monitoring | ITSM | DevOps | Cloud

Analyzing Test Results Through Your Logs & How to Choose Which Automation Tests to Implement

According to the 2021 test automation report, more than 40% of companies want to expand and invest their resources in test automation. While this doesn’t mean manual testing is going away, there is an increased interest in automation from an ROI perspective – both in terms of money and time. After all, we can agree that writing and running those unit test cases are boring.

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Using Open Source for API Observability

API Observability isn't exactly new, however it's popularity has seen rapid growth in the past few years in terms of popularity. API Observability using open source is different from regular API monitoring, as it allows you to get deeper and extract more valuable insights. Although it takes a bit more effort to set up, once you've got an observability infrastructure running it can be immensely helpful not only in catching errors and making debugging easier, but also in finding areas that can be optimized.

How to Create a Disaster Recovery Plan (DRP)

In Information Technology terms, a disaster is any kind of event that disrupts the network, puts data at risk, or causes normal operations to slow down or stop. A disaster recovery plan (DRP) is created to address the risks and possibilities of these types of events and minimize the damage they cause. Common disasters that are included in a DRP include.

How Can IT Asset Management Software Help Your MSP?

Managed Service Providers or MSPs in asset management, which started as remote IT support and troubleshooting in the 90s, have evolved into one of the most prominent IT business models. According to a Statista’s report, the global MSP market share was valued at 152.02 billion USD in 2020 and is expected to grow close to 274 billion USD by 2026. Rather than just troubleshoot or monitor remote IT systems, MSPs these days offer services that manage the IT infrastructure for organizations entirely.

10 Best DevOps Tools to Make Your Life Easier

DevOps is not just a set of practices but a culture that focuses on collaboration. Thus, its primary goal is to foster improved communication between software development and operations teams. There’s, more or less, a perfect DevOps tool for every job. This article will cover the 10 best of them so you can make informed choices.

How I went from a UX designer to starting two companies that solve the biggest ITOps challenges

In 2005, I started my career as a UX designer. A few years in, I was fiercely passionate about the little things that made a piece of software friendly and usable. Before working on the designs, I wanted to understand how the product works and what it could potentially do for the customer. I felt it was a part of the process. But soon, I grew more interested in how products can help achieve business differentiation.

Unpopular Opinion: OKRs Are the Worst

One of the things about Silicon Valley culture is the obsession around the technology that gets created and the idea of the engineer as the hero of the story. You see the same kind of thing with other professions — like with finance executives in New York, celebrities in Hollywood, or firefighters and police officers in different areas across the US.