Operations | Monitoring | ITSM | DevOps | Cloud

Network Redundancy and Why It Matters

Network redundancy is process of providing multiple paths for traffic, so that data can keep flowing even in the event of a failure. Put simply: more redundancy equals more reliability. It also helps with distributed site management. The idea is that if one device fails, another can automatically take over. By adding a little bit of complexity, we reduce the probability that a failure will take the network down. But complexity is also an enemy to reliability.

MSP support-clear blockers and advance faster with a technical services expert

One of the top priorities for MSPs is optimizing their workforce. The current industry-wide level of workforce attrition is distracting business owners from being able to focus on growing their businesses, forcing them instead to be tied up with repeatedly onboarding and training new technicians. This can result in inefficiencies, knowledge gaps, sub-optimal use of resources, and messy operations.

Why Customer Satisfaction Is Key To Business Growth

It's no secret that customer satisfaction is key to business growth. Happy customers are more likely to return, refer their friends, and buy again from you. In fact, a recent study showed that a 5% increase in customer retention can lead to a 25-95% increase in profits. That's why it's so important to focus on customer satisfaction and make sure you are doing everything you can to keep your customers happy! In this blog post, we will discuss the importance of customer satisfaction and outline some tips for improving your customer service!

Important Ways to Regain Control of Azure Cost Management

This blog will brief on vital ways to regain control of Azure cloud cost and to achieve cost optimization. To start with, let us have a short introduction about Azure cost management. As the growth towards cloud adoption is increasing in enterprises, it is getting more difficult for enterprises to manage the cost spent on the cloud across the organization.

How Modern Log Intelligence Meets New Cybersecurity Regulations by CERT-In

According to Norton’s Cyber Safety Pulse Report, India faced over 18 million cyber threats in only Q1 2022, roughly 200,000 threats every day. Of the bulk, 60,000 were phishing attempts, and 30,000 were tech support scams. For perspective, phishing attempts around the world during the same period counted for approximately 16 million. CERT-In also reported over 2.12 lakh (~0.1 million) cybersecurity incidents until February 2022.

7 Benefits of eCommerce for Small Businesses & Entrepreneurs

The internet has leveled the playing field and is now an integral part of our daily lives, and so is eCommerce. Most people have shifted towards online shopping thanks to the evolving tech and the acceleration forced by the pandemic. If you are an entrepreneur or a business, you may wonder what benefit your business will reap from shifting from eCommerce. In this article, we will delve more into the benefits you can reap from social media.