Operations | Monitoring | ITSM | DevOps | Cloud

Our August update now allows administrators and team administrators to change the service status of other users in the portal. We also made service settings more granular and e.g. introduced the ability to turn off certain push messages when colleagues’ service statuses change. We have also revised the way of changing personal password or remote action PIN in the portal. All details are available in this article.

Have you ever dealt with an application workload suddenly increasing and the demand on SQL Server begins to increase exponentially as a result? Maybe you’ve never had one of those “my solution to X problem just went viral, and everybody’s signing up” moments, but inevitably, at some point in your career, you’ll have to deal with a scalability limitation affecting performance and the business will look to you for a solution.

Open-source software (OSS) relational database management systems (RDBMSes) are becoming incredibly popular in the cloud computing world. In this article, I’ll discuss one of the most popular OSS relational databases, PostgreSQL, and the options you have for this database in the Microsoft Azure cloud. It’s worth noting these products are large with many detailed aspects, so consider this article a cursory, high-level overview of each offering.

We’re excited to announce the launch of a new feature we’ve been working on in Grafana 9.1: public dashboards 🎉. The public dashboards feature will allow you to share your Grafana dashboard with anyone, even if they’re not part of your Grafana organization. Historically, the only way that someone could share a dashboard externally was taking a one-time snapshot 📸, or disabling all authorization for their Grafana instance 😬.

DX NetOps 22.2 optimizes network operations with industry-leading visibility, scale and modern network coverage beyond the network edge to quickly and easily isolate end-user experience impact of network performance issues. Recent research revealed that 67% of companies cite internet and cloud network paths as monitoring blind spots. Furthermore, 71% of companies say that adoption of new network technologies is delayed by inadequate network monitoring software.

Among the 200+ fully features services that Amazon Web Services (AWS) offers, Elastic Compute Cloud (EC2) is the most popular. In the recent eG Innovations and DevOps Institute survey of 900+ IT professionals, cloud instances were the most commonly used cloud service, with 63% usage among respondents.

This article was originally published in The New Stack and is reposted here with permission. You may be familiar with live examples of machine learning (ML) and deep learning (DL) technologies, like face recognition, optical character recognition OCR, the Python language translator, and natural language search (NLS). But now, DL and ML are working toward predicting things like the stock market, weather and credit fraud with astounding accuracy.

This article was written by Shane from Infosys. Infosys is a global IT Leader, headquartered in India, with over 200,000 employees and a focus on digital transformation, AI/ML, and Analytics. Our organization faces challenges when working with data to assist with proactive anomaly detection, triaging incidents to accommodate for data and volume growth, and maintaining high availability and SLA’s for a near 100% uptime.

The definition of operational excellence is undergoing profound change. Instead of an enterprise consisting of multiple islands of expertise and efficiency, operational excellence now means breaking down the operational barriers to improve collaboration across departmental lines. This more holistic approach unites the complementary expertise of different teams to create a whole that’s greater than the sum of its parts.

In our RESOLVE ’22 event The SOC and the NOC, moderator and 3 Tree Tech VP of Cybersecurity Kris Taylor welcomed two esteemed guests to the stage: As Kris noted at the top of the event, we brought our panelists together to talk about “the culture of the network operating center (NOC) and security operations center (SOC).” Along the way, they discussed different philosophical and practical takes on the high-level topics of networking and security.