Operations | Monitoring | ITSM | DevOps | Cloud

In today’s digital world, organizations are constantly undergoing change. They’re moving to the cloud and rolling out DevOps at scale—all in the name of driving innovation. But moving from a monolith to microservices can lead to applications becoming increasingly distributed. When problems arise, customers don’t care how many teams and services you have, or how complex your architecture is. They only care that your services work when they need them to.

If you asked your engineering team how well they can handle all of the security and observability data they’re managing, would you get a resounding “Yeah boss, we’re good to go!” in response? Possible, but unlikely. Chances are they feel like they’re stuck on a boat that’s taking on water, spending their day using tiny buckets to scoop some of it out, with no way to plug any of the leaks.

What is AIOps? How does an AIOps platform help your observability practice? AIOps platforms analyze telemetry and events, and identify meaningful patterns that provide insights to support proactive responses. AIOps platforms have five characteristics:1 The above is Gartner’s definition and is part of the Gartner® “Market Guide for AIOps Platforms.” The Gartner definition is also aligned with our view.

This is the second tutorial in a two-part series. You can also learn how to automate AWS Lambda function deployments to AWS CDK.

Cloud has become the de facto way to build infrastructure, meaning cloud providers end up in charge of a significant amount of the apps we use every day. From the likes of Netflix, Slack, Ring and Doordash running on AWS or PayPal, Twitter and HSBC on GCP, it's easy to see how impactful a failure of any type can be. Let's look at some of the issues that have happened recently that have led business to consider how dependent they are on a single provider.

According to a new study, the hybrid work model reduces attrition by a third. As the pandemic shifted work to remote, with some companies going fully remote work for over two years, many organizations are looking to continue to allow hybrid work environments. In 2022, more than 90% of midsize companies plan to implement a hybrid work structure. One of our customers practices this model and is always interested to know what new features can enhance the digital experience of their distributed workforce.

Are multiple IT operators accessing, utilizing, or managing your network address space? If so, then you might have noticed that one of the time-consuming network management tasks you are undertaking regularly, is allocating IP addresses to the IT operators. This is an inevitable task since, as your network scales with new physical components or technology implementations, your operators require new IPs to enable network connectivity.