Operations | Monitoring | ITSM | DevOps | Cloud

A way for public sector organizations to leverage generative AI today to solve security challenges With its ability to sift through large amounts of data to find unusual patterns, generative AI now plays a key role in helping teams protect their organizations from cyber threats. It also helps security professionals by augmenting their skills and bridging gaps in their knowledge.

For Shopify store owners, there are few things more important than ensuring that the online storefront is always available to customers. If your Shopify store is inaccessible to customers, missed sales opportunities and frustrated customers are almost a guarantee.

If you've found this blog via our pricing page, or have been considering upgrading, and you're trying to work out what to buy, this short write-up should help explain how the two consumption elements of SquaredUp work.

New reverse tail UI, API-based searches, and copy-paste permalinks Searching event data in SolarWinds® Observability just got easier. A new reverse tail display option lets you move the log search bar and change the scroll of the events from bottom to top. For SolarWinds Papertrail™ fans, moving the search bar and changing the scroll will make you feel right at home. To access this customization feature, select display options and toggle the reverse tail option.

Are your employees fully on board with Salesforce, or are they just going through the motions? Salesforce is a powerful ecosystem that transforms customer interactions. As the leading CRM platform, it offers services for sales management, customer service, marketing automation, and analytics. The goal? To streamline operations, enhance customer relationships, and boost sales.

Fender faced challenges with log analysis, finding it slow and complex to navigate, leading to inefficient troubleshooting and a need for a more user-friendly and modern observability solution. Synonymous with all things rock n’ roll, Fender is the world’s leading guitar manufacturer. To enhance the customer experience, Fender launched their digital apps in 2016 (Fender Tune and Fender Tone) and 2017 (Fender Play) to empower customers in starting and advancing their guitar playing skills.

Cloud repatriation is a term used to describe the act of taking workloads off public clouds and relocating them elsewhere. This might involve moving them back to an on-premises environment.

Redis, which stands for remote dictionary server, is an open-source, in-memory data structure store that is commonly used as a database, cache, and message broker. Utilizing Redis provides numerous benefits for your team and organization, which have helped drive the tool's increase in popularity. A key example of this is speed, Redis works primarily in memory, making it particularly fast for data operations.

With the increase in customers utilizing ConnectWise PSA (professional services automation) as their ticketing system, Exoprise has launched a new ConnectWise PSA integration. This integration, available for both Internal IT and Managed Service Providers (MSPs), enables automated ticket creation and resolution for Microsoft 365, cloud, UC and SaaS outage events into ConnectWise. Any network related event can be monitored and raised into ConnectWise in real-time.

In the year 2020, a large percentage of businesses and job sectors moved to remote working due to the COVID-19 pandemic. Even when things turned a bit normal, still 63% of businesses chose to continue remote working. Even today, 40-50% of businesses work remotely. Remote working and e-commerce businesses have grown tremendously in the past few years. In such a case, managing customer satisfaction is of utmost importance.