Operations | Monitoring | ITSM | DevOps | Cloud

We’re delighted to introduce to you Leon Laude, system consultant and knowledge-sharing enthusiast. For our latest special guest blog, Leon has written a thorough step-by-step guide on how to upgrade to SCOM 2019. Having worked on Microsoft products – such as Windows Server, System Center, Hyper-V, Azure, Active Directory – for over 7 years now, Leon has amassed a stack of tips and tricks, and delights in sharing them with fellow SCOM users on thesystemcenterblog.com.

We’re pleased to announce that the Lumigo serverless intelligence platform now supports the Python microframework, AWS Chalice. Chalice was created by AWS to simplify the process of writing serverless apps in Python. Similar in structure to the Flask web framework, Chalice handles much of the configuration on behalf of the user, including automated IAM role policy generation.

“To have your head in the clouds” has several meanings since Cloud computing arrived and is part of our vocabulary thanks to its efficiency. Therefore, today we will review not only what cloud computing is, but also the types of cloud computing.We also love to have our heads “in the clouds”.

Something different this week. I got an email from an aspiring SaaS bootstrapper. Let's call him John. John explained his working situation at a tech startup and his dream to start a SaaS in the cloud security space by himself. He also had some pretty good questions. I asked John if it was OK if I answered them in the form of a blog post. He agreed, so here we are.

About a decade ago, the Ruby programming language made a big splash in the software engineering industry thanks to the Ruby on Rails web framework. The terse and friendly syntax of Ruby and the “they thought of everything” feeling of Rails offered web startups the ability to move quickly and nimbly.

2019 continues to be a great year for ManageEngine accolades. This time, we are proud to announce that we’ve been named a May 2019 Gartner Peer Insights Customers’ Choice for Network Performance Monitoring and Diagnostics Software. The consistent performance of our network performance monitoring (NPM) solutions—OpManager, NetFlow Analyzer, and Network Configuration Manager—has been the driving force behind this recognition.

Metrics are the lifeblood of every data-driven decision. Question after question on forums like Reddit, Stack Overflow and other IT communities ask which metrics teams should focus on for improving website speed and end-user experience. There’s a push in web development circles to focus on Time to First Byte (TTFB) to measure and improve website speed. But every viewpoint has its opposition.

The accelerating pace of technological change is the most disruptive force affecting the financial services industry today, with fintech disruptors making significant headway across every segment across the sector—including banking, payments, lending, insurance, and trading.

Access to observability is becoming critical to organizations shipping software, running modern infrastructures in production, and to understanding how users are experiencing their service. To achieve success in delivering a complex service, it’s no longer optional to instrument for real visibility and ease of troubleshooting, to optimize alerting to enable a focused response, to do what is needed to drive toward real understanding and ownership of the code we deliver.

To grow your MSP’s revenue and business performance, the best sales tool isn’t a selling platform or a ninja-rockstar-unicorn sales hire. It’s documenting and optimizing your sales process. Just like your favorite sports team follows a game plan to win, your sales team needs a playbook to close more business.