Operations | Monitoring | ITSM | DevOps | Cloud

Baystate Health Employs DX NetOps to Manage Pandemic-Related Demand and Ensure 100% Network Availability

As we all know, the pandemic changed everything, from the way we shopped to the way we received healthcare. It introduced a whole new way to interact with healthcare professionals for yearly check-ups, consultations, and more. The pandemic also put the network in the spotlight as a critical method to deliver reliable applications experiences. All, if not most medical professionals used the telehealth application as one of the only ways to provide quality patient care.

Contextual Intelligence and Observability: Without the Former, You Really Don't Have the Latter

Observability is a hot term in the industry, but don’t let it fool you: having visibility into your organization's apps and services only gives you partial clarity into a system’s overall performance. To get a full understanding of your monitoring data, you need to apply contextual intelligence.

Elastic recognized for innovation by Google Cloud and Microsoft

Elastic received honors from two key partners, Microsoft and Google — a recognition of our efforts to ensure that customers can easily find and use Elastic products in the environments that best suit their needs. Elastic was named the 2021 Microsoft US Partner Award Winner in Business Excellence in the Commercial Marketplace. In addition, for the second year in a row, Elastic was selected by Google Cloud as the 2020 Technology Partner of the Year for Data Management.

Major Auto Insurance Provider Fuels Field Agent Productivity With End User Experience Monitoring

Many organizations immediately pivoted to a largely remote workforce in March of 2020. For many IT teams, across all industries, this meant a huge rushed effort to make sure employees had the technology to work from home effectively. Fortunately, many companies, specifically in the insurance industry, already had remote workers and have weathered this transition well.

A DBA's Perspective: What Is DevOps?

If you’ve worked in IT in recent years, you’re no doubt familiar with the term “DevOps.” Accelerating the pace of development and faster delivery of new features is the goal. DevOps involves integrating the development life cycle with Agile methodology. DevOps practices applied to database operations is now commonly referred to as DataOps.

How to Make a Build vs. Buy Decision for a Software Solution

Buying software is often the answer for busy engineering teams in search of a quick solution with minimum aftercare. But while your team may be sure of the problem, how do you go about searching for a product to fix it? Far from being the 'easy option', there is a lot you need to consider before you invest in a bought solution – user experience, cost comparisons, and support features to name a few. Let’s explore some of the considerations when making a good decision.

New histogram features in Cloud Logging to troubleshoot faster

Visualizing trends in your logs is critical when troubleshooting an issue with your application. Using the histogram in Logs Explorer, you can quickly visualize log volumes over time to help spot anomalies, detect when errors started and see a breakdown of log volumes. But static visualizations are not as helpful as having more options for customization during your investigations.

How to use PromQL joins for more effective queries of Prometheus metrics at scale

We recently heard that a customer, a power user of Prometheus, was grappling with 18,000 individual rules for its metrics, because its setup involved creating an individual rule group for each generated metric. Surely there was a better, more efficient way to handle this scale of metrics? In fact, we did come up with a solution, and this blog post will walk you through how you might benefit from it too.

Navigating with Reports: Website Monitoring and Metrics

Once upon a time there was the internet, and it was good, and it was global. We built our businesses across its networks and expanded our commerce from computer to cloud. Like with any physical trade route, the journeys are not always consistent. If your website is your flagship, your reports are your map. Sites rely on servers and it’s possible that your site might be UP in the UK but DOWN in Dallas.