Operations | Monitoring | ITSM | DevOps | Cloud

Liquid IT is a New Zealand IT services company that delivers cybersecurity, network connectivity and integrated workspace services to government and corporate clients in New Zealand. The firm manages a hybrid IT environment for its customers that includes Microsoft Azure cloud services, Cisco Meraki cloud network services, plus on-premises compute, storage and networking from the likes of VMware, Dell EMC, Nutanix, AeroHive and Palo Alto Networks.

Digital demands from students and staff to keep pace with modern education methods has put a lot of pressure on IT operations. Consistently delivering quality service for all is a tall order. Technology advancements, IoT proliferation, device demand, lower cost, and ease of wireless access means supporting all the things is the job facing education network administrators.

At the end of the last century I had the opportunity to help in a very ambitious computer project: the search for radio messages emitted by extraterrestrial civilizations… And what the hell does it have to do with Distributed Systems? Recently my colleagues wrote an interesting article on distributed network visibility, which I really liked and I came up with the idea of taking it to the next level.

Operational Resilience has always been the goal of any financial institutions IT Team but achieving “always available” and “always secure” is more complicated to achieve than many would expect.

Previously announced as a community-led project, the Terraform provider for Honeycomb is now officially maintained by Honeycomb in partnership with Hashicorp. We recognize how valuable supporting configuration as code is for our customers, and this change in ownership affirms our commitment to ensuring your ability to quickly make the most of Honeycomb’s Management API.

We’re well into 2022, and it’s full steam ahead addressing challenges and moving IT and SRE projects to completion. Are you ready for the challenges ahead of you? Do you feel prepared to handle the work you know about…and the work that’s sure to come your way? Are you ready for the end-of-the-year budget planning process that will be here before you know it? To help, I’d like to share my learnings from 20+ years in IT.

As is often the case with digital products, your users could be experiencing issues you might not be aware of. The unknown unknowns could include random bugs or memory leaks slowing down performance and, in many cases, those issues aren’t reported… folks just bail. If uptime is a core tenet of your business success, unreported issues and users moving on to the next best thing isn’t an option.

In this blog post, I follow on from my previous blog on AWS CloudWatch Part 1 of 2 to explore how you can go beyond basic agentless CloudWatch monitoring by deploying the CloudWatch agent and some of the key information and planning you need to do this. I’ll also cover how eG Enterprise offers out-of-the-box functionality to avoid complex JSON scripting or tooling to implement monitoring.

Last week we had the pleasure of speaking to SQL Authority’s Pinal Dave to show him some of our favorite SQL Monitor features! Pinal has used – and been a fan of – SQL Monitor since it launched in 2008 (fun fact: it was named SQL Response back then). There are, however, some newer features that Pinal isn’t too familiar with, and we were delighted to introduce those to him.

Websites are an amenity packaged as a utility. If your site isn’t reliable and fast, users have options to replace it and they probably will. How you build your site and how you maintain it impacts your site’s success. Regardless of whether you’re launching your website, relaunching, or even rebranding, you don’t have to break the wheel to build a solid website that can withstand the traffic and growth of your enterprise.