Bring a Business Service Perspective to Your Network Monitoring
In recent years, network performance and business performance have become increasingly intertwined. Now, virtually every critical employee and customer service is in some way reliant upon network connectivity. When connectivity falters, those critical processes can be impaired or stopped completely. However, for too many teams, it can be difficult to knowledgeably determine how specific outages or issues actually affect a business service. For example, say an operator discovers a device is down.