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opsmatters

The Impact of a High Quality Payment Type on Customer Experience

Jul 6, 2023 By OpsMatters In OpsMatters
Knowing how convenience and speed are paramount in this digital age, the payment process plays a vital role in shaping the overall customer experience during cashless purchases. The availability of high-quality payment options can significantly impact customer satisfaction, trust, and loyalty. But how? Below are 6 key ways a seamless and reliable payment system can enhance the customer experience and contribute to business success.
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opsmatters

How Technological Advancements Transform Hiring Processes and Decisions

Jul 6, 2023 By OpsMatters In OpsMatters
Technology has forever changed the landscape of businesses, especially in terms of HR practices. From hiring to onboarding and beyond, technological advancements have drastically altered the way companies develop their teams and make decisions. Automated technologies can help streamline processes, improve accuracy around evaluating job candidates, simplify communication and collaboration between colleagues globally-the list goes on! To better understand how technology influences human resources today and into the future, let's take a closer look at how far it has come already in transforming different stages within the typical hiring process.
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Infraon

Chatbots vs. Conversational AI: What's the Difference?

Jul 6, 2023 By Pon Vijaya Raghvan In Infraon
Chatbots are computer programs designed to simulate human conversations through textual or auditory means. They are typically rule-based and follow predefined scripts to respond to user inputs. While chatbots excel at providing basic information and handling simple inquiries, they often lack true conversational abilities and struggle to understand complex user intents. Examples of companies utilizing chatbots include customer support bots on websites and messaging platforms.
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opsmatters

7 Best Practices to Develop Web Applications in Supply Chain Management

Jul 6, 2023 By OpsMatters In OpsMatters
In the dynamic and interlinked global business environment, supply chain management (SCM) undeniably forms the lifeline of modern companies. If you are from the same industry and looking to create a web application, you must read this blog post before starting development. As we drive further into the digital era, this lifeline displays robust, user-friendly web applications designed to ensure that goods, information, and finances flow smoothly, efficiently, and accurately from point A to point B.
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chaossearch

Six Most Useful Types of Event Data for PLG

Jul 6, 2023 By David Bunting In ChaosSearch
The success of businesses like Zoom, DropBox, and Slack demonstrates the power of product-led growth (PLG) as a strategy for scaling software companies in 2023. Central to this approach is event analytics, the practice of analyzing event data from a software product to unlock data-driven insights. Companies following a PLG strategy (“PLG companies”) use this data to inform product development decisions to enhance user experiences and drive revenue.
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opsmatters

8 Important Things You Should Know About The Tech Used In The Food Industry

Jul 6, 2023 By OpsMatters In OpsMatters
Are you curious about the technology that powers the food industry? From farm to fork, the use of cutting-edge tech has revolutionized how we produce, process, and consume our favorite meals. Whether you're a food enthusiast, a health-conscious individual, or simply intrigued by the latest innovations, understanding the role of technology in the food industry is vital. In this blog post, we'll explore eight important things you should know about the tech used in the food industry.
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manageengine

Streamline incident management with OpManager and PagerDuty

Jul 6, 2023 By General In ManageEngine

During IT incident management, if there is one process where effective communication makes all the difference, it’s incident triage. In sending alert notifications, configuring escalation policies and hand-off notifications, and keeping stakeholders informed, effective communication plays an integral role in orchestrating incident triage. This means you need to proactively alert technicians and stakeholders with context-rich communication.

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Infraon

How Asset Management Software Helps to Work Remotely?

Jul 6, 2023 By Soumya Nandhakumar In Infraon
Unlocking the full potential of your organization’s IT assets requires a comprehensive understanding and efficient management of hardware and software resources. With the ever-growing complexity of modern technology ecosystems, having a robust IT asset management system in place is crucial for success. From tracking inventory and optimizing software usage to ensuring compliance and cost-effectiveness, the power of asset management software is undeniable.
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squared up

DORA Metrics Considerations

Jul 6, 2023 By Stephen Townshend In Squared Up

DORA metrics, not to be confused with the beloved children’s cartoon character, are a bit trendy at the moment in the world of technology. The DevOps Research and Assessment group (DORA) is run out of Google. They run surveys and do research into what makes organizations successful in the Digital Age. They’re probably most well known for their yearly State of DevOps Reports and the book Accelerate.

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