Operations | Monitoring | ITSM | DevOps | Cloud

Is your CDN provider delivering the best value?

In case you haven’t noticed, video marketing is on fire right now with compelling statistics around this trend hard to ignore. And for good reason — everyone from large enterprises and educational institutions to community groups and entrepreneurs are incorporating richer content into their websites, such as images and videos. Hence, the importance of choosing a high-quality content delivery network (CDN) provider.

5 features you must have in your status page for effective incident communication

Have you been a frustrated customer at the end of the service line waiting to achieve a resolution for your problem? After all the waiting, you'll hear a voice giving you a standard response: your request will be addressed and resolved soon. An incident need not be a harrowing experience, but can be turned into a positive customer experience using customizable and publicly accessible status pages for timely incident communication.

Install HAProxy on Ubuntu

Learn how to Install HAProxy on Ubuntu 20.04. Ubuntu 20.04 is a great choice for installing your HAProxy software load balancer. It’s a free Linux operating system that’s fast, secure, and best of all, it’s easy to use. One of the features that makes Ubuntu so accessible to even the newest of users is its package manager, apt , the Advanced Packaging Tool.

Why Adding End-to-End Service Delivery is the 'Ace in the Hole' for MSPs

Your path to creating an elevated version of your current Microsoft 365 services is one that you already know is needed to create predictability for you and for your customers- predictability yields profitability. The reality is that Microsoft is more focused today on the commodity customer than your specific business needs as an MSP. This is one of the reasons most MSPs tend to take the backup/DR/cybersecurity angle.

Applicare 9 - SingleAgent with remote deployment and easy administration

Applicare 9 is a release focused on ease of use – SingleAgent, easy agent deployment and remote administration. Applicare 9 SingleAgent includes infrastructure monitoring, web servers monitoring, java app servers monitoring, databases monitoring and logs monitoring.

Projects Enhancements

Back in 2019, I introduced you to Skeddly Projects . Projects is a feature in Skeddly that allows you to separate actions, credentials, managed backup plans, and managed start/stop plans. Almost like a mini Skeddly account within an account. Over the last few months, Skeddly’s Projects feature has been significantly enhanced. And I’m going to tell you all about the wonderful new features within Skeddly Projects.

Grafana meetup recap: SLO tips, Agrology's IoT monitoring setup, and wide time series format

Last week at Grafana Labs, we launched our new Grafana Meetup Program with our East Coast Virtual Meetup. It was a ton of fun bringing together the community for this first event in our meetup series, but the road to getting here has been quite a journey! As a community-driven company, going more than a year without any in-person events has been pretty rough on all of us Grafanistas.

Use Process Metrics for troubleshooting and resource attribution

When you are experiencing an issue with your application or service, having deep visibility into both the infrastructure and the software powering your apps and services is critical. Most monitoring services provide insights at the Virtual Machine (VM) level, but few go further. To get a full picture of the state of your application or service, you need to know what processes are running on your infrastructure.