Operations | Monitoring | ITSM | DevOps | Cloud

I recently talked with James Kao, Head of Engineering for APM at Broadcom. James leads the global development team to deliver the AIOps and application monitoring solutions that power the world's most successful businesses. He has had a diverse background in application development and monitoring across development, product management, and solution engineering roles over the last 20 years at both large enterprises and startups such as Oracle, ClearApp, and The Middleware Company.

It’s easy to see why developers and IT engineers should care about AIOps, which automates tasks (like incident remediation) that they would otherwise have to perform manually. But what does the business get out of AIOps? How do AIOps-powered tools help improve business outcomes? Those questions are critical to answer for any organization considering an investment in AIOps solutions.

Performance is a vital component of user experience. Users will leave—and likely not come back—if your site is slow. If they stay, they’ll be less likely to buy from you if their experience is subpar. To add insult to injury, they’re even less likely to find your app to begin with, since Google punishes poorly-performing sites in the search results. To solve the problem of poor performance, knowledge of what impacts performance is essential.

Customer-centric organizations and institutions are making great strides in their digital transformation projects as they look to improve the customer journey. They’re implementing new, more sophisticated technologies to help create seamless, omni-channel engagements that deliver better, more satisfying customer experiences.

For the past 75 years, the National Basketball Association (NBA) and Women’s National Basketball Association (WNBA) have delivered best-in-class experiences to fans. From e-sports to virtual reality, the league has pioneered new ways to connect fans to the game they love. Now, with ServiceNow, the NBA and WNBA are taking their top-notch experiences from the basketball court to the corporate office.

Cloud computing has many benefits. But there are also challenges, and cloud cost management may be one of the biggest. Here are 49 stats, benefits, and hard truths you need to know about cloud cost management, along with tips and requirements to help you take control and keep your spending in check while delivering on all the value you’re looking for.

Since I wrote Launch Ubuntu Desktop on Google Cloud last week, I kept thinking about putting Ubuntu Desktop into containers. A container is an independent unit of software packages and their dependencies so that the application on the container can run reliably in different computing environments. Docker, an open-source project launched in 2013, made Container technology popular all over the world in just a few years. Why? Let’s compare Containers and Virtual Machines.

It’s that time of the year again: many folks are panic buying cans of windscreen de-icer spray and thermal underwear, bringing pine trees into the front room and preparing to enjoy an extended break with the family. So we thought to ourselves, what better time than now to take a look back at the year gone by on the Canonical Data Platform?

We are happy to announce that MAAS 3.1 has been released. Bare-metal provisioning just got even easier! MAAS 3.1 brings some of the most frequently-requested features into the product. A lot of this is serendipity — or maybe you could say that it’s about like minds tracking the same problem. Either way, we’re doing our best to provide features that match our users’ needs, as soon as we possibly can.

Whether you’re using InfluxDB Cloud or InfluxDB OSS, the InfluxDB API provides a simple way to interact with your InfluxDB instance. The InfluxDB v2.0 API offers a unified approach to querying, writing data to, and assessing the health of your InfluxDB instances. Today we want to share a Postman project to help you use the API easily. Postman is “an API platform for building and using APIs”.