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Avantra sets industry benchmark with outstanding NPS and CSAT scores

Today, I am thrilled and privileged to announce a remarkable achievement at Avantra - a landmark feat in customer satisfaction and loyalty! For the third consecutive year, our relentless commitment to excellence has culminated in setting the industry benchmark with an exceptional Net Promoter Score (NPS) of +63 and a Customer Satisfaction (CSAT) score of 91%. These numbers aren't just figures; they are a testament to the trust and loyalty our customers have in us.

Grafana Beyla 1.2 release: eBPF auto-instrumentation with full Kubernetes support

We’re excited to announce that with the release of Grafana Beyla 1.2, Kubernetes support is now fully integrated. With this update, the Grafana Beyla configuration now “understands” Kubernetes semantics to provide a more fine-grained selection of services to instrument. Beyla users can decorate metrics and traces with the metadata of Kubernetes entities, such as pods and deployments, that run the automatically instrumented services.

Grafana 10.3 release: Canvas panel updates, multi-stack data sources, and more

Grafana 10.3 is here! Download Grafana 10.3 The latest version of Grafana brings advanced controls for anonymous access in your Grafana instance and new options for multi-stack data source configuration in Grafana Cloud. The release also enhances Grafana visualizations, with additions like pan and zoom for the canvas panel and updated tooltips for better data interpretation. Plus improvements in Grafana Alerting and log analysis capabilities provide more efficient monitoring and troubleshooting tools.

Trying and failing and trying again

Starting software products is hard, and it’s easy to make mistakes. We’ve started a lot of products – and we’ve made a whole lot of mistakes along the way. But that’s not going to stop us. We’re stubborn like that. Today we are launching Request Metrics for the third time, and I’m reflecting on what we did wrong in the first two attempts, and how we’re going to be better, faster, and strong next time.

Elastic recognized with 2024 EMA Allstars award for its AI-assisted observability

We are thrilled to be recognized with the 2024 EMA Allstars award. This award acknowledges Elastic’s focus on delivering a full-stack observability solution that provides unified visibility and AI-powered insights into complex hybrid cloud deployments. The EMA Allstars award celebrates trailblazers and innovators who are reshaping the enterprise technology landscape.