Operations | Monitoring | ITSM | DevOps | Cloud

The challenges of monitoring a highly complex database estate at the University of the Sunshine Coast

As the manager for enterprise applications and data at the University of the Sunshine Coast in Queensland, Australia, I face a lot of unique challenges. The university itself has around 25,000 students, 1,000 permanent staff and another 1,000 seasonal staff who assist with key academic sessions. They’re spread out across the flagship campus at Sippy Downs and a number of satellite campuses and research and teaching facilities in other locations.

5 workflow automations for Mattermost that we love at n8n

n8n is a fair-code licensed tool that helps you automate tasks, sync data between various sources, and react to events — all via a visual workflow editor. Our team has been using Mattermost for internal communication since the very beginning, and in time we have developed a ChatOps practice by integrating Mattermost with our workflows. In this article, we present five of our favorite use cases of n8n with Mattermost, for both work productivity and team engagement.

Nuxeo: Developing resilient services and delivering outstanding customer experiences with Datadog

Joe Quinto and Stephen Bouzan, of Nuxeo, a content services platform, talk about how Datadog helps them stay one or two steps ahead of their customers in identifying and responding to issues–so their customers can focus on building smarter content applications and getting to market faster.

Customer Highlight: HIPAA Vault

As an MSSP (Managed Security Service Provider), HIPAA Vault relies on CFEngine to automate & secure their infrastructure on behalf of their customers. HIPAA Vault has been a longtime CFEngine Community user since 2012 and recently upgraded to Enterprise in order to boost their infrastructure visibility through Mission Portal and features like Compliance Reporting that help them provide a more secure & compliant cloud hosting solution.

Global bank transforms incident alert management & communications

Customer Profile One of the top 10 largest financial services companies in the world 200,000+ employees worldwide. Serving tens of millions of customers. With operations in more than 60 countries, the Interlink Incident Alert Management app serves an audience of thousands of service owners and business stakeholders - across 20+ global markets

Why implementing Grafana Enterprise was a bright idea for U.K. energy supplier Utilita

Energy efficiency is a term often used to describe appliances or light bulbs. But when it comes to business, making sure your sales team — and customers — are being efficient with their personal energy is a big key to success. That was a major lesson learned by Utilita, the U.K.’s first and only specialist Smart Pay As You Go Energy supplier.

Deploying Elastic to further strengthen IT security at TierPoint

TierPoint is a leading provider of secure, connected data center and cloud solutions at the edge of the Internet with thousands of customers. At TierPoint, I’m responsible for maintenance and development of the information security program, which includes threat analytics, incident response, and digital forensics. We’re constantly looking for new and even more effective ways to aggregate, process, and make decisions from massive amounts of data streaming in from diverse sources.