Operations | Monitoring | ITSM | DevOps | Cloud

Enterprise CXO Priorities for 2021

One of the reasons we selected Sierra Ventures as one of our seed investors is because of their CXO Advisory Board. They have dozens of knowledgeable advisors across a wide variety of verticals: Healthcare, Consumer, Retail, Finance, Technology, Media and Telecom. Each year they conduct a broad survey of major trends. This kind of survey data is gold for Enterprise-focused startups.

Anything But Soft: The Tech Skills You'll Need For 2021

Recently, I was asked to comment on “…what skills IT practitioners should plan to learn or improve as we head into 2021.” While a few of those thoughts appeared online I wanted to provide a bit more detail and context here. Before digging in, you should know I’ll answer this question twice. The second answer will be the IT-centric one everyone expects to hear. But the first answer is, in my opinion, more honest, accurate, and relevant.

Removing the Chaos Between Monitoring and Incident Management

The monitoring and incident management process is often chaotic and time-consuming for organizations. However, there is a better way to approach IT incidents and make your existing process function better. Topology and relationship-based observability solutions take the incident management process from chaotic to structured. Let’s look into how StackState’s solution improves and speeds up the incident resolution process.

To Accelerate or Not to Accelerate, That is the Question: Software Updates and iOS 14.4

On Tuesday, January 26, 2021, Apple released iOS and iPadOS 14.4. As with previous releases, each new OS update is available to all Apple devices capable of running iOS and iPadOS 14. If you’re an IT admin, you should evaluate how you want to approach the latest release. Do you want to accelerate or slow down the updates? One concern we often hear about is that the apps that a company is deploying may not be compatible or may not have been tested with the latest release.

How to build a malware analysis sandbox with Elastic Security

As a security analyst on Elastic’s InfoSec team, a common scenario we see is users coming to our team and asking: “Is this file safe to open?” Or one user reports a phishing email with an attachment that they didn’t open, but we see from the logs that 10 other users also received that email but didn’t report it and no alerts went off on their systems.

What is IT Infrastructure Management (IM)?

Effective IT Infrastructure Management or “IM” is crucial. If your business prioritizes infrastructure management, it is well-equipped to keep its software applications and networks running at peak levels. Plus, your business can avoid downtime, outages, and other costly, time-intensive IT problems that put your operations and stakeholders at risk. How you manage your infrastructure can have far-flung effects on all aspects of your business.

Actionable Insights - Faster Incident Resolution with Datadog and Moogsoft Observability Cloud

Context is king, they say, and anything you can do to improve context both makes decisions and assessments more reliable and speeds up the decision process. A new, bi-directional integration between Moogsoft Observability Cloud and Datadog does just that. Many SRE teams rely on Datadog to provide comprehensive information about their application stacks.

A Dashboard Guide for IT Operations Metrics

As one of the three pillars of observability, along with logs and traces, digesting metrics is a crucial part of any ITOps admins’ job. Metrics are a numeric representation of data measured over intervals of time and thus can derive knowledge of system behavior historically, which can help predict future patterns of behavior and inform investigations of issues and incidents.

Smarter ITSI Episodes Powered by Community Detection Algorithms

In this blog we are going to describe how you can create a notable event policy in IT Service Intelligence (ITSI) that is able to group your events using labels generated by unsupervised machine learning in the Smart ITSI Insights App for Splunk – and don’t worry you don’t have to be a data scientist to read this blog!

11 Types of Networks: Understanding the Differences

As the number of connected personal and IoT devices skyrockets across the world, the demand for high-speed, high-performance networks continues to climb and transform how people and businesses connect. Over the years, this technological growth has triggered the development of different types of networks to meet shifting demands, and it’s likely that with future technological advancement, more network topologies will continue to emerge.