Operations | Monitoring | ITSM | DevOps | Cloud

Understanding the Graph API’s architecture and value in standard monitoring scenarios.

ServiceNow is one of the leading providers of IT Operations Management (ITOM) solutions, with a broad range of packages, designed to scale with your business as it grows. However, it can be a complex process understanding which solutions will be the best investment for your IT Operations, now and in the future.

To make sure that our service is working correctly, we have a suite of automated tests. The test suite is executed when we make changes and deploy something to production. Using the new parallel testing feature that recently landed in Laravel, we managed to run our testsuite about four times faster. Here is the test output when running all tests sequentially. The time needed is 4m28s. And here's the test output when using parallel testing. It only took 1m05s.

Making sure your SQL Servers are secured against malicious users is difficult. How can you know that you’ve done enough? How do you know you’re protected from the things that actually worry you? The United States Defense Information Systems Agency (DISA) publishes a set of guidelines for organizations securing different pieces of software that connect to the US Department of Defense’s networks (DoD).

The year 2020 was a tough one and tested the grit and resilience of the human race. Organizations across the globe had to prioritize the safety of employees, customers, and associates. The rapid response to COVID-19 has enabled millions to work remotely because of advanced cloud computing technologies supplied through public cloud services like Amazon Web Services (AWS) and Microsoft Azure.

Elastic moved from an open source license for Elasticsearch and Kibana to a “source available” (aka closed source) license. It was supposed to shut down SaaS companies, but what does it mean for Managed Security Service Providers? Managed Security Service Providers, or MSSPs, are a growing segment in the security business. These firms specialize in deploying security infrastructure, aggregating monitoring and event data, and proactively hunting threats.

System traceability is one of the three pillars of observability stack. The basic concept of observability is of operations, which include logging, tracing, and displaying metrics. Tracing is intuitively useful. Identify specific points in an application, proxy, framework, library, runtime, middleware, and anything else in the path of a request that represents the following of either ‘forks’ in execution flow and/or a hop or a fan out across network or process boundaries.

When PASS announced in December last year that it was ceasing all operations from January 16, 2021, it came as a surprise to many people. For 21 years, it’s represented a global community of over 300,000 data professionals who use the Microsoft data platform. From the PASS Summit to online learning, SQLSaturdays to opportunities to network, its’s been a permanent fixture throughout the year.

We are excited to announce that CFEngine is now using GitHub Discussions. GitHub Discussions is a feature of GitHub repos, and similar to Q&A platforms like Stack Overflow, and other online forums. After testing it out for a few weeks we are pleased with how it works and want to encourage all our users to try it.