Operations | Monitoring | ITSM | DevOps | Cloud

IDC survey validates the benefits of ServiceNow certification

Time after time, customers tell us how investing in ServiceNow certification helps them deliver better business outcomes, accelerate time to value, and drive innovation. The benefits for individual ServiceNow professionals are equally clear: skills that power team success, increase credibility, and enhance career prospects. An IDC survey provides independent confirmation of these benefits.

Cloud Elasticity: What Happens When You Lose Control

In an on-premises environment, you have to pay for the capacity you have regardless of whether you’re using it, and you can’t exceed that capacity without purchasing and provisioning new hardware. In the cloud, however, you have much more flexibility thanks to cloud elasticity, which is the ability to automatically provision or deprovision resources based on workload changes.

Digital Wellbeing and the Overlapping Roles of HR and IT

Who oversees employee digital wellbeing? Nexthink’s Meg Donovan (Chief People Officer) and Tim Flower (Global Director of Business Transformation) recently sat down to answer this question on the minds of so many business leaders. Of course, Human Resources departments have traditionally shouldered the responsibility of managing employee wellbeing. But a recent Nexthink survey reveals that unreliable IT services and equipment is the third biggest contributor to employee turnover and burnout.

Product Growth KPIs Dashboard for Enterprises

There can be as many as 64 important business metrics for your company to track (according to nTask). That can sound daunting. But if your organization doesn’t have the capacity to track all of them, it should at least track the most important ones according to its business model, stage and focus areas. For example, key product metrics not only provide information to product managers, but also other relevant stakeholders across the organization.

Do you need a business case to migrate to the cloud? The answer is clear!

Summary The cloud is always innovating. One of the more recent and large breakthroughs has been the advancement and improvements in CPU architectures. Specifically with ARM CPU processors, where we are seeing adoption across all forms of computing, not only cloud, but also laptops with Apple’s M1, and of course in the past decade with mobile phones. The more recent availability in cloud computing therefore is not surprising, given the progress made in all other areas of technology.