The latest News and Information on IT Service Management, Service Desk and related technologies.
New school year, same problem: outdated inventory management that doesn’t make the storekeeper’s job any easier. Keeping track of thousands of assets with Excel, library software (SIGB) or, worse still, by hand is a real ordeal… which could easily be avoided. Material tracking and loan management shouldn’t be cumbersome, time-consuming tasks that encroach on all your other projects. Not to mention that using old, manual methods predisposes you to wasted time and mistakes.
Microsoft's release of Windows 10 modernized how IT teams approach device management. Windows 10 is not a strict evolution of Windows 7 and 8. It’s an evolution of Windows Phone 8 and 10, where an MDM API was available to manage all aspects of a device, such as DLP, restrictions, software distribution and so on.
Navigating the complex world of ServiceNow’s Configuration Management Database (CMDB) can feel overwhelming. You might find yourself grappling with understanding the foundational aspects of the CMDB, or maybe you’re seeking effective ways to utilize and integrate it seamlessly into your IT processes. You want to extract the maximum value from your ServiceNow CMDB but need help figuring out how to start.