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ITSM

The latest News and Information on IT Service Management, Service Desk and related technologies.

Importance of Network Monitoring

In today’s fast-paced digital world, the importance of network monitoring is growing by leaps and bounds. With real-time network monitoring, businesses can transform their user experiences and drive unstoppable growth. Whether you run a small business or a large corporation, incorporating network monitoring tools can help in the smooth functioning of your networks. Join us as we unveil the top benefits of network monitoring in the modern business landscape.

Secure UEM Solution Packages in 187 seconds

Ivanti’s Secure UEM solutions provide a unified view of devices, enabling efficient discovery, management and security of endpoints and vulnerabilities. Accurate and actionable insights enable faster remediation. Ivanti finds, heals, and protects every device, everywhere – automatically. Whether your team is down the hall or spread around the globe, Ivanti makes it easy and secure for them to do what they do best.

Prioritize and promote service observability best practices with Service Scorecards

The Datadog Service Catalog consolidates knowledge of your organization’s services and shows you information about their performance, reliability, and ownership in a central location. The Service Catalog now includes Service Scorecards, which inform service owners, SREs, and other stakeholders throughout your organization of any gaps in observability or deviations from reliability best practices.

How to Use ITAM Software as Your Equipment Check-Out System? [Video Tutorial]

An equipment check-out system is a lifesaver for any organization. This is especially true for sectors like education, healthcare, mining, and construction, where the need to loan and track numerous assets is a priority. But what if there’s a way to take that system even further? Utilizing IT Asset Management (ITAM) software as your equipment check-out system brings your organization a whole new level of efficiency and control.

Micro Product Demo: Ivanti Neurons for Spend Intelligence in 135 seconds

Ivanti Neurons for Spend Intelligence enables an organization to manage and control their software spend across on-premise and subscription software. In this video, we introduce Spend Intelligence and look at more in-depth capabilities across License Mangagement, Entitlement, Reclaiming unused licenses, and Saas Management.

Planning for the unexpected with business continuity management

As a major retailer with more than 1,700 outlets, Canadian Tire needs robust business processes that continue to operate seamlessly when adverse events strike. Although the company had disaster recovery plans in IT and an established business impact analysis discipline in its business units, these processes ran on Microsoft Excel, Word, and emails—and weren’t connected.

Platform Engineering - Paving the Way to Accelerate Eeleases

Platform engineering started appearing in 2017 and was identified as a distinct DevOps role in 2019 in the book Team Topologies. Adoption quickly accelerates, and by 2022, there are platform engineering meetups worldwide, and over 6,000 DevOps professionals attend Platform Con, the first platform engineering conference. With such a fast rise in popularity, many technology professionals still need clarification on the role and how it fits into the DevOps methodology.