Upcoming CMDB enhancements and a quick roundup on everything you can unlock with Zia

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In the latest episode of ServiceDesk Plus Premiere, we’ll uncover some interesting enhancements coming soon to the cloud version. We will be focusing on what can easily be considered the single source of truth for your IT estate: The CMDB. From setting baseline configurations to track and measure the evolution of your CIs to gaining a bird’s-eye view with the all-new CMDB dashboard, there’s a lot in store.

For our on-premises users, we’ll also walk you through AI-powered capabilities that are designed to help your teams do more with less. From using Zia as a technician's writing assistant to tapping into its predictive capabilities, this video will show you how to get the most out of Zia.