Enhanced Predictive AI suite, Google AI Studio integration, and more!

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We're a month into the year, and it’s already been an exciting start for ServiceDesk Plus.

From expanding our AI provider integrations—which now include Google AI Studio alongside OpenAI, Azure OpenAI, and our own hosted LLM—to enhancing our Predictive AI suite, we’re excited to share some exciting updates to the cloud version of ServiceDesk Plus.

For our on-premises version, we’ve also improved stakeholder communication with technician-defined notification preferences, giving technicians greater control over how and when they receive updates.

To see these updates in action, catch our product experts breaking them down in the latest episode of ServiceDesk Plus Premiere.