Significant CMDB enhancements: Baselines, Data Policies, Integration Mapping, and more!

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In the latest episode of ServiceDesk Plus Premiere, we are happy to announce that the CMDB enhancements we teased last month are now generally available—from baseline configurations and data quality policies to the all-new CMDB dashboard.

The CMDB story does not stop there! We have also added powerful new capabilities like Integration Mapping, which lets you filter and work with CIs based on the specific integration they came from, whether that is ManageEngine OpManager, Applications Manager, or Site24x7, so tune in to see what else is new.

For on-premises users, version 15250 brings Azure OpenAI integration to the table delivering powerful AI features within the platform like approval predictions, request summaries, solution suggestions, and post-incident reviews.

Watch the full episode.