Operations | Monitoring | ITSM | DevOps | Cloud

Master the complete journey of IT assets – from planning and procurement to deployment, maintenance, and retirement – so you can maximize value, reduce risk, and make smarter IT decisions. With this course, you'll: This course is designed for learners of all backgrounds who want to understand IT Asset Lifecycle Management and apply it effectively in their organizations. No prior technical expertise is required -- just a desire to improve IT operations, reduce waste, and build smarter processes.

On the ServiceNow AI Platform, every corner of your business connects. Friction fades. Clarity emerges. Work flows. From IT to HR, Finance to Customer Service, it unites people, systems, and AI to drive transformation across the enterprise. See how we put AI to work for people.

Tim, Tom, and Oriana sit down with Monica Filak, Director of Customer Success at Nexthink, to explore what it really takes to turn DEX from a tool into a transformative methodology. Monica shares how her team helps organizations move beyond technology to rethink their people, processes, and communication — bridging the long-standing divide between IT and the business. From creative internal branding to AI-driven efficiency gains, she explains how companies can evolve from “shiny tool” thinking to achieving measurable, human-centered value.

It’s a milestone moment! Our 200th episode of The DEX Show (and the first ever late one — sorry about that!). To mark the occasion, Nexthink Founder and CEO Pedro Bados returns to reflect on Nexthink’s incredible journey and discuss the company’s next era — from the recent investment by Vista Equity Partners to the accelerating fusion of DEX and AI. Pedro shares his perspective on how AI is reshaping the workplace, Nexthink’s vision for “an IT agent for every employee,” and why he’s optimistic about the future of technology and innovation. A landmark conversation to celebrate our big birthday.

A Chrome vulnerability is identified, allowing for remote code execution. Mozilla updates Firefox and Thunderbird to fix vulnerabilities. Adobe addresses critical issues in Bridge, Animate, and Illustrator. Microsoft resolves multiple vulnerabilities in Windows 10 and 11, along with updates for Office 2016 and 2019. Exchange Server updates are released, with no known exploits, and the T Net framework receives a rare update for an encryption vulnerability.