The latest News and Information on IT Service Management, Service Desk and related technologies.
Are you relying on outdated manual methods to monitor your network? Struggling to keep up with the increasing complexity of your IT infrastructure? Being constantly reactive to network problems instead of proactive in preventing them? If you answered yes to any of these questions, then you’re putting your business at risk. But don’t worry, there’s a way out — Remote Network Monitoring.
Managing client expectations is an essential part of delivering positive experiences. If you are leading a service-based business and do not know how to manage client expectations, you are setting yourself up for failure. From the outset, you should attempt to manage client expectations through communication and visibility. This article will explore practical ways in which you can keep all parties aligned.
Introducing the latest update of Alloy mobile apps with the ability to connect to Alloy Navigator by scanning a QR code.
Around 70% of companies experienced cyberattacks in the past year. With this increase in cyberattacks, the importance of log management in IT security has also increased over the years. That’s the reason why small and enterprise businesses have started to invest in log management tools to protect their businesses from cybersecurity breaches.