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The latest News and Information on IT Service Management, Service Desk and related technologies.

The Role of Intelligent Platforms in Streamlining Enterprise Operations

The Role of Intelligent Platforms in Streamlining Enterprise Operations

Dec 16, 2025 By OpsMatters In OpsMatters
In today's fast-paced business environment, organizations face increasing pressure to operate efficiently while managing complex workflows. Enterprises are no longer able to rely solely on traditional methods to handle operations, data, and decision-making processes. This is where intelligent platforms come into play, providing tools and systems that can automate tasks, streamline processes, and support more strategic decision-making.
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ivanti

Is Shadow AI Quietly Reshaping Your Workplace Security Posture?

Dec 15, 2025 By Daniel Spicer In Ivanti
AI tools have seen a meteoric rise in the workplace. What was once the domain of highly specialized tech roles is now commonplace: Ivanti’s 2025 Technology at Work Report found that 42% of office workers say they’re using gen AI tools, like ChatGPT, at work — up 16 points from the previous year. The catch? These productivity gains happen under the table. Among those who reported using gen AI tools, 46% say that some (or all) of the tools they use are not employer-provided.
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Service Desk Excitement for Ivanti Neurons Automation Bots #shorts

Dec 15, 2025 By Ivanti In Ivanti
Ivanti is a leading enterprise software company that offers a powerful, cloud-based IT and security platform. Our solutions are designed to scale with your business, helping IT and Security teams boost operational efficiency, cut costs and stay ahead of security threats. The Ivanti Neurons platform is cloud-native, providing a unified and reusable foundation for consistent visibility, scalability, and secure delivery. Trusted by over 34,000 customers, including 85 of the Fortune 100, Ivanti empowers organizations to tackle challenges with end-to-end solutions.
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Asset Infinity

How AI in Asset Management Is Transforming Asset Addition in 2026

Dec 15, 2025 By Himanish Ganguly In Asset Infinity
AI in asset management is redefining how organizations add validate and govern assets in 2026. What was once a slow manual and error prone process is now becoming intelligent automated and highly accurate. As enterprises scale across locations and asset types the pressure to maintain clean asset data from day one has increased dramatically. This is where AI in asset management is making a measurable impact. In the first hundred words itself it is clear that AI in asset management is no longer optional.
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InvGate

Change Management Software: 7 Tools For IT Change Enablement in 2026

Dec 12, 2025 By Natalí Valle In InvGate
Change Management software sits at the center of any effort to control updates and improvements across your technology environment. When you use IT Change Management software as part of a broader ITSM practice, you give your teams a structured way to plan and carry out changes that affect infrastructure, services, and applications.
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Google Issues Security Fix: What to know #patch

Dec 12, 2025 By Ivanti In Ivanti
Timely application updates are crucial, especially after security vulnerabilities such as zero-day exploits. Organizations must adopt a proactive update strategy for third-party applications. Challenges with auto-updaters require user action to complete updates. Specific instances of zero-day vulnerabilities in Google Chrome and Edge highlight the need for consistent and frequent updates to reduce security risks.
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Reducing Resolution Time with Ivanti Neurons Automation Bots #shorts

Dec 12, 2025 By Ivanti In Ivanti
Ivanti is a leading enterprise software company that offers a powerful, cloud-based IT and security platform. Our solutions are designed to scale with your business, helping IT and Security teams boost operational efficiency, cut costs and stay ahead of security threats. The Ivanti Neurons platform is cloud-native, providing a unified and reusable foundation for consistent visibility, scalability, and secure delivery. Trusted by over 34,000 customers, including 85 of the Fortune 100, Ivanti empowers organizations to tackle challenges with end-to-end solutions.
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motadata

The Impact of Network Downtime on Enterprise Productivity - and How Monitoring Helps

Dec 12, 2025 By Arpit Sharma In Motadata
Enterprise IT teams operate under relentless pressure to maintain seamless connectivity, yet many business leaders underestimate the financial gravity of Network Downtime. Studies consistently show that even a brief outage can cost enterprises hundreds of thousands of dollars per hour, positioning downtime as one of the most disruptive threats to business continuity.
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nexthink

How to Build a Clear AI Implementation Strategy

Dec 11, 2025 By Nexthink In Nexthink
Organizations see AI’s transformative potential, but success requires more than technology – it demands a clear strategy led by IT. A structured AI implementation roadmap aligns initiatives with business goals, establishes governance, and enables measurable ROI, while improving employee and customer experiences. Yet, 66% of organizations view AI as critical, but only 38% report meaningful competitive advantage, highlighting the need for disciplined adoption.
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