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The latest News and Information on IT Service Management, Service Desk and related technologies.

Our Material Checklist for a Successful Kiosk at an Exhibition

Setting up a kiosk at a fair can be a great way to showcase your products or services to a large and diverse audience. But, it’s also important to be well-prepared to ensure that your it is a success. From determining your goals and securing the necessary materials to staffing and evaluating your results, this checklist will help you cover all the bases. Whether you’re an experienced exhibitor or new to fairs, this guide will provide you with all the tools you need.

Hotel inventory management best practices

Managing inventory is crucial for the success of every business, and the hotel industry is no exception. It involves a complex process of tracking, ordering, and maintaining inventory levels to ensure that the necessary items are available at all times. So what are the benefits of hotel inventory management? How to ensure an efficient that the inventory is managed effectively and efficiently?

ManageEngine named a Strong Performer in The Forrester Wave: Unified Endpoint Management, Q4 2023

Drumroll, please! The eagerly anticipated report, The Forrester Wave™: Unified Endpoint Management, Q4 2023, is out, and we are thrilled to announce that we have been recognized as a Strong Performer. We believe this recognition is a significant milestone in our journey towards innovation and excellence, solidifying our position as a key player in the UEM market.

Business Process Design Definition and Tools, With David Mainville

Business process design is the starting point of any solid business strategy. This runs for Service Management, but it can also be applied to the rest of the enterprise. It creates a roadmap for teams to follow and incorporate to their workflows, guaranteeing operational efficiency and that technology is being leveraged at its full potential.

The Future of Network Monitoring: AIOPS Trends to Watch in 2024

Network monitoring is the process of continuously scrutinizing a computer network for failures or deficiencies to ensure availability and performance. AIOps (Artificial Intelligence for IT Operations) is an umbrella term for the integration of artificial intelligence (AI) technologies into network operations. It involves using machine learning, analytics, and big data to automate and enhance IT operations.

Home Staging: Best practices for real estate asset management

Effective inventory management is a key factor in the success of a home staging business. With the many pieces of equipment in your inventory, it is essential to have an organized system for tracking inventory levels. So how important is it to properly manage your inventory? And how do you manage it effectively?

Launching Software Deployment Capabilities on InvGate Insight

If you are in charge of managing IT assets in your organization, you probably know that software deployment is non-negotiable. One could say that it ranks very close to having a unified inventory and being able to manage it right from your IT Asset Management tool. Well, InvGate Insight did all that perfectly, and now it closes the circle of must-have features with the addition of the first release of its software deployment capabilities!

Proactive Network Monitoring: A Key to Network Reliability

Proactive network monitoring is no less than a superpower. Just like how the Spidey sense alerted Spiderman of any dangers, proactive network monitoring also helps you to: This is why every business big or small is investing in proactive monitoring to optimize their systems and resolve security issues in real-time. In this blog, we will share some of the key benefits of proactive network monitoring along with the top challenges and best practices that can help your business in the long run.

Nexthink Amplify & the Power of Unified Information

In the world of IT support, where time is always ticking and employee satisfaction is on the line, removing inefficiencies in ticket resolution can be nothing short of a game-changer. One major source of inefficiency in nearly every service desk operation relates to the process of obtaining and confirming information about users and devices. Comprehensive and unified information about a device and/or a user typically isn’t immediately available, and gathering it is a major burden.