In the December edition of What's New in the PagerDuty Operations Cloud Demo Roundup, we'll see a flurry of new capabilities in action that accelerate and automate an unplanned incident. Tune in to see how:

• Global Alert Grouping reduces noise, help teams focus, and operate more efficiently
• New features in Incident Workflows to orchestrate the incident response process with more consistency and less effort
• Triggering automations and surfacing the results in the incident record give teams what they need to resolve issues quickly
• Deeper integration with ServiceNow for automating how tickets are created and enriched with custom data fields
• Customer Service teams using ServiceNow can link incidents and trigger incidents for faster response and resolution times, and
• Private Status Pages give executives, VIP customers, partners and more dedicated at-a-glance views of status information.

Video chapters:

0:00 - Intro and overview of the PagerDuty Operations Cloud

8:00 - Global Alert Grouping reduces noise, help teams focus, and operate more efficiently

11:36 - New features in Incident Workflows to orchestrate the incident response process with more consistency and less effort

19:03 - Triggering automations and surfacing the results in the incident record give teams what they need to resolve issues quickly

24:46 - Deeper integration with ServiceNow for automating how tickets are created and enriched with custom data fields

32:14 - Customer Service teams using ServiceNow can link incidents and trigger incidents for faster response and resolution times, and

37:08 - Private Status Pages give executives, VIP customers, partners and more dedicated at-a-glance views of status information.

41:19 - Outro and additional resources