Operations | Monitoring | ITSM | DevOps | Cloud

ITSM

The latest News and Information on IT Service Management, Service Desk and related technologies.

SharePoint vs. Google Drive: Differences and Similarities

There are several different file storage vendors out there, and choosing one over the other can be a bit complex. On the surface, they all seem similar, but multiple differences arise if you take a closer look. Here, you'll find the ones that appear once you compare SharePoint vs. Google Drive. Their main difference is that SharePoint is a Microsoft product, while Drive belongs to Google. Hence, they integrate seamlessly with their respective suites of apps but not so well with others.

6 questions to ask yourself when choosing an inventory management solution

If you’re in the market for a new inventory management solution, you need to ask yourself a few questions before making a decision. How can you evaluate your options to ensure you’re getting the best tool possible? Here are the 6 questions to ask yourself when choosing an inventory management solution.

What Are Purchase Requisitions & Why Is It Important?

In any organization, managing and controlling expenses is crucial for maintaining financial stability. Purchase requisitions are an essential part of this process, as they enable businesses to track and control their purchasing activities. A purchase requisition is a formal request made by an employee to their supervisor or purchasing department to purchase goods or services.

IT Governance vs. IT Management: What's the Difference?

There's so much confusion around IT governance right now that sometimes it's complex to differentiate it from other parts of an organization. One of the areas that always raises questions is IT management. Are they the same? Do they somehow overlap? Let's oppose IT governance vs. IT management and find out! In this article, we'll cover their definitions, differences, and why you need both. Let's get started!

The 7 IT Automations for Highly Effective Organizations: Resource Provisioning

There is no doubt that automation done right and applied to the right use cases can be a game changer. It can bring in efficiencies, streamline IT processes, and allow for greater visibility and governance. In this LinkedIn live, The 7 IT Automations for Highly Effective Organizations - Resource Provisioning, we explore one real world use case with our own internal subject matter experts (SMEs). Whether you are in IT operations, a network professional, or in the ITSM arm of your organization, learn how you can automate with Resolve.

3 benefits of automated issue response

A hodgepodge of point and legacy tools can hamper IT service and operations teams. Disconnected, outdated systems that depend on manual processes cause IT to falter on incident response times—or not even know when issues exist. Relying on a patchwork of antiquated tools and systems is like expecting your services and operations teams to run the daily IT sprint as a three-legged race—tied together by the need to collaborate but lacking the agility to do so successfully.

The Balancing Act of Staying Secure While Working From Home | Ivanti Security Insights Podcast: Ep.4

Ivanti finds, heals, and protects every device, everywhere – automatically. Whether your team is down the hall or spread around the globe, Ivanti makes it easy and secure for them to do what they do best. Ivanti is IT for the way we work now. Integrated solutions for everything IT touches. So, employees can work better, anywhere, and everywhere.

Best CMMS Software Features and Its Benefits | Infraon

Do you want to streamline maintenance operations and increase efficiency in your business? An effective Computerized Maintenance Management System (CMMS) is the key to unlocking those benefits. CMMS software is a powerful tool to help you manage maintenance activities, inventory levels, and other related tasks. This article will discuss the best CMMS software features and their benefits. We’ll also discuss why CMMS is essential for business growth.