Operations | Monitoring | ITSM | DevOps | Cloud

The latest News and Information on Monitoring for Websites, Applications, APIs, Infrastructure, and other technologies.

statusgator

Shopify Cyber Monday outage - December 1, 2025

Dec 3, 2025 By Colin Bartlett In StatusGator
On December 1, 2025, Cyber Monday, the biggest online shopping day of the year, Shopify suffered a widespread outage that left many merchants unable to access their stores or process orders. At a time when every minute of uptime translates directly into revenue, the disruption caused immediate concern across the ecommerce community. StatusGator detected the issue within minutes, sending an Early Warning Signal 10 minutes before Shopify published its official acknowledgement.
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raygun

Adding a CDN to a load balancer (for a much faster website)

Dec 3, 2025 By Denny Mate In Raygun
Here at Raygun, we like to go fast. Really fast. That's what we do! When we see something that isn't zooming, we try to figure out how to make it go faster. So today, we're answering a simple (and relevant) question; how do we make our public site, raygun.com, much, much faster? The answer, at first glance, is simple-we build it into a Content Delivery Network (CDN). But what if you have a load balancer serving your website, and you don't want to rebuild everything to serve from a CDN? Well, that's more complicated. Let's start by describing the issue.
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grafana

What's new in the Grafana Image Renderer: higher-quality results, security enhancements, and more

Dec 3, 2025 By Mariell Hoversholm In Grafana
Whether it’s for an email or that upcoming presentation, many Grafana users like to share their favorite dashboards or panels outside of Grafana itself. The Grafana Image Renderer is a backend service for Grafana that helps you do just that by rendering panels and dashboards as images, such as PNGs and PDFs, via a headless browser. It’s commonly used to support Grafana features like exporting dashboards, generating images for alert notifications, and creating PDF reports.
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uptrace

kubectl logs Command Reference and Documentation

Dec 3, 2025 By Alexandr Bandurchin In Uptrace
The kubectl logs command retrieves container logs from Kubernetes pods. It supports real-time log streaming with -f, time-based filtering with --since, viewing previous container instances with --previous, and accessing logs from specific containers in multi-container pods using -c.
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obkio

5 Network Issues That Affect Remote Offices (Not HQ)

Dec 3, 2025 By Andrii Kernitskyi In Obkio
Your headquarters runs flawlessly. Zero network complaints. But your remote offices? Constant connectivity problems, dropped video calls, and frustrated employees filing help desk tickets you can't solve. Remote offices experience 3x more network issues than headquarters, yet most of the IT teams have zero visibility into what's actually failing.
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broadcom

You've Found the Waste In Your Network Operations. Now What?

Dec 3, 2025 By Yann Guernion In Broadcom
In a previous blog, we looked at your network operations through the lens of lean principles. We exposed the seven wastes that quietly drain your budget and burn out your teams. This constant cycle of reactive firefighting comes with a steep price. We outlined a concept in quality management known as the Cost of Poor Quality (COPQ), the total financial impact of wasted engineering hours, lost user productivity, and business risk.
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Shift Happens: How to Make Your ITSM Incidentally Awesome

Dec 3, 2025 By solarwindsinc In SolarWinds
A modern service desk goes far beyond basic ticketing, serving as the central engine for IT operations. This THWACKcamp session from SolarWinds Day reveals how to streamline and standardize ITSM workflows, transforming the service desk into a strategic asset that eliminates administrative headaches. SolarWinds Sr. PMM Lauren Okruch and THWACK MVP Jeremy Mayfield, Director of IT at National Sugar Marketing, explore how modern service desks go beyond ticketing to become the hub of IT operations.
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What the Octopus Can Teach Us About AI (w/ Steve Wunker)

Dec 3, 2025 By Nexthink In Nexthink
Tim and Tom sit down with Steve Wunker — Managing Director of New Markets Advisors, author, and early pioneer of the smartphone — to explore the big ideas behind his latest book, AI and the Octopus Organization. Steve breaks down why AI shouldn’t just “bolt onto” old processes, how distributed intelligence reshapes the firm, and what leaders can learn from one of nature’s most adaptable creatures. From organizational plasticity to the changing role of middle managers, Steve offers a pragmatic roadmap for thriving amid rapid AI-driven transformation.
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