Operations | Monitoring | ITSM | DevOps | Cloud

Last Saturday, our API went down. Not even a funny error message or slightly slower responses either, it just completely vanished off the internet for 18 minutes. I'm not normally one to point fingers at my hosting provider when things go wrong (since ultimately, I chose to use them, so it's my problem to fix), but when fly.io publicly posts on their forums about their reliability issues, I may as well link to them.

Online identity theft has become a significant concern for everyone, especially as we rely more on the internet for various activities such as shopping, banking, and socializing. Identity theft occurs when someone steals personal information, such as name, address, social security number, or credit card details, to commit fraudulent activities. The consequences of identity theft can be severe: $15.1 billion in monetary loss in a given year alone!

To speed up startup and reload times of Icinga 2, we have already put a lot of effort into improving the configuration load performance and still continue to do so for the next major release. In this blog post, I will share the story of one particular issue we found, how we addressed it and what impact this has.

Artificial Intelligence (AI) has become a buzzword in recent years. From chatbots to self-driving cars, AI has transformed how we live, work, and interact with the world around us. AI technology has been deployed across various sectors, including healthcare, finance, manufacturing, and more, to improve efficiency, accuracy, and decision-making capabilities. However, as AI systems become more complex, monitoring them to ensure optimal performance and prevent issues or errors becomes crucial.

Observability is coming into its own, as SREs and DevOps practitioners increasingly seek to centralize the sprawl of tools and data sources to better manage their workloads and respond to incidents faster — and to save time and money in the process. That was the overarching message from more than 250 observability practitioners who took part in the Grafana Labs’ first ever Observability Survey.

Are you ready to fight for your network's performance and reliability? Transitioning to SD-WAN technology can be challenging without proper network visibility. It's time to take the blindfold off and gain control over your network with SD-WAN monitoring. Don't let a lack of visibility hold you back from reaching your goals. With SD-WAN monitoring, you can track your network's progress, identify areas for improvement, and ensure it meets your expectations.

Prometheus remote write protocol is used by Prometheus for sending data to remote storage systems such as VictoriaMetrics. See these docs on how to setup Prometheus to send the data to VictoriaMetrics. This protocol is very simple - it writes the collected raw samples into WriteRequest protobuf message, then compresses the message with Snappy compression algorithm and sends it to the remote storage in an HTTTP POST request.

Before the pandemic, capturing your users’ experience was simple because just about everyone was in the office, and you had traditional on-premises systems in place. Nowadays, remote work and hybrid access and usage patterns are much more varied. Work hours, 24×7 availability, collaboration, networking, hybrid, etc. all lead to difficulties in understanding employee Digital Experience.

Businesses are constantly trying to up their game in the digital transformation era. Modernizing legacy systems, keeping on top of software updates, and building business applications are not easy feats. As organizations contemplate the path ahead, a large strain is put on the constantly constrained IT department. When the relevant stakeholders feel that the IT team will take too long to provide a solution, they choose to go for alternate options, bypassing the IT team.

What's the difference between SLAs vs SLOs vs SLIs. Understanding these little nuances are critical for DevOps folks. Here's a simple reckoner on what each of these mean.