Operations | Monitoring | ITSM | DevOps | Cloud

We’re excited to announce that soon after the acquisition, Splunk and Cisco started teaming up to deliver engineers and ITOps teams with an improved leading observability experience. With the forces of Splunk and Cisco joined together, observability practitioners will be able to enjoy a new level of troubleshooting and monitoring across their entire stack, regardless of their deployment model.

Last week, on June 3 -5, I attended the Gartner Security and Risk Summit in National Harbor, MD to learn about the latest trends and happenings in security. One thing was clear, artifical intelligence (AI) is the hot topic along with the growing cybersecurity staff shortage due to burnout and lack of talent.

In recent years, “the biggest needs we’ve heard from our customers have been to make it easier to understand their observability data, to extend observability into the application layer, and to get deeper, contextualized analytics,” said Tom Wilkie, CTO of Grafana Labs, at ObservabilityCON 2023.

Learn the differences between SLA, SLO and SLI and how to implement these metrics to improve the quality of service offered by your company. Also, learn about the challenges and best practices for implementing them, along with some real-world examples.

What is one thing IT can do to make end users the happiest? Deliver a killer network with blazing speed and rock-solid reliability, that’s what. You can’t get that just by tossing in a bunch of bigger, faster pipes. Pipes are not the only answer. You need a holistic view of your network to build a complete and comprehensive plan to keep all your connections on top.

In today's fast-paced digital landscape, maintaining robust and efficient IT operations is more critical than ever. As organizations embrace complex infrastructures, integrating cloud services, microservices, and distributed architectures, the need for comprehensive visibility across the entire stack becomes paramount.

Organizations face significant challenges in increasing the efficiency of their growing cloud spending, even as the flexibility and variety of available cloud services offer many opportunities for optimization. Cloud environments are complex and dynamic due to the breadth of services and the drive to adopt new technologies, such as Arm-based processors and GPUs that enable AI capabilities.

‍This is a follow-up to two previously published posts on Pietrasanta Traceroute, Catchpoint’s traceroute alternative. Check out the first for technical details about how it works and the second to understand how it solves firewall and path challenges inherent in existing traceroutes. We’re continually looking for ways to respond to the evolving demands of the Internet to create the most useful network (& general IPM) monitoring capabilities.