Operations | Monitoring | ITSM | DevOps | Cloud

Use These Tips to Convert Data into Valuable Marketing Insights

One of the essential things when developing a marketing strategy for any business is customer data. Your company collects a lot of customer data. However, how do you turn this data into value? During marketing, customer data is vital in ensuring you develop the best strategy for better ROI and more customers. You can take the following actions to turn customer data into valuable marketing insights for your business.

Hey! Let's talk AIOps!

As the rapid digital transformation has put a lot of pressure on IT organizations to be more proactive and agile, DevOps principles and practices have been an invaluable resource. However, to remain at the top of the game, organizations need an even stronger solution. So, what’s the answer? AIOPs (artificial intelligence for IT operations), of course!

The Top 10 Products From KubeCon North America 2022

The KubeCon event is a major cloud-native gathering thousands of people and hundreds of vendors for 3 days. Technology enthusiasts and adopters from leading cloud-native and open-source communities gather and discuss innovative ideas at KubeCon. It provides a forum where you can exchange relevant information and insights on the latest trends in Kubernetes and the container world.

How to mute alerts during maintenance windows or scheduled backups?

The health management APIs in Netdata allows teams to eliminate unnecessary alerting during scheduled maintenance, testing, auto scaling events, and instance reboots. For all SREs, it is absolutely crucial to filter out expected events during maintenance windows and quickly pinpoint critical issues in your infrastructure. Every minute is crucial while dealing with troubleshooting issues and any distractions that may hijack the troubleshooting process should be subdued.

Monitoring Cloud Database Costs with OpenTelemetry and Honeycomb

In the last few years, the usage of databases that charge by request, query, or insert—rather than by provisioned compute infrastructure (e.g., CPU, RAM, etc.)—has grown significantly. They’re popular for a lot of the same reasons that serverless compute functions are, as the cost will scale with your usage. No one is using your site? No problem: you’re not charged.

Apple device monitoring-9 things you need to know

Mac monitoring is still seen as something of a weird science by many MSPs, but it is going to be a growing issue if you continue to ignore them. We’re increasingly seeing unmonitored Apple devices on our networks, and the harsh reality is, if you’re not monitoring these devices on your customers’ networks you’re not only creating risk, you’re also missing out on a potential revenue stream.

Performance Monitoring for AWS NICE DCV VDI and Cloud Protocol

In today’s article, I will be highlighting eG Enterprise’s monitoring capabilities for Amazon’s AWS NICE DCV VDI protocol that was used first in Amazon’s AppStream 2.0 and now subsequently also in WSP 2.0 for the Amazon WorkSpaces service for digital workspaces.

5 API Security Best Practices to Protect Sensitive Data

API is short for Application Programming Interface. The software-to-software interface provides a secure and standardized way for systems to work with each other. API security means implementing practices that protect APIs from malicious attacks and data theft. Thanks to APIs, applications can deliver the information or functionality requested without user intervention. This means our everyday digital experiences remain virtually effortless.