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The latest News and Information on IT Service Management, Service Desk and related technologies.

What is Infrastructure Monitoring : Comprehensive Guide

Tired of being a firefighter in your IT department who is always battling issues after they erupt? Well, you’re not the only one. With IT infrastructure becoming more complex day by day, IT managers across the globe face the same challenge. But not anymore. Infrastructure monitoring tools are here to save the day by empowering IT managers to not only predict but also prevent IT infrastructure issues. But how?

3 ways to maximize efficiency with hyperautomation

Efficiency is the bedrock of success for any organization. In the continuous pursuit of streamlined operations and increased productivity, ServiceNow Automation Engine serves as a valuable asset, enabling ServiceNow platform owners and automation leaders to quickly and cost-effectively connect or automate any system, document, or task with minimal code.

Taking the Work Out of Workflows with Nexthink Flow's Low Code Visual Designer

How automated are your automations? You (or your expert engineers) are probably spending hours on complicated PowerShell coding – writing, testing, reviewing, signing, and updating. What if there were a better way to coordinate your automations with workflows? Orchestrate multi-layer automated detection, communication, integration, and action.

3 Nexthink Flow Integrations to Help You Automate Anything, Anywhere

Nexthink’s ability to integrate with anything has long been one of the most popular aspects of our products. From your ITSM tool to Azure AD, Nexthink data can be connected across your environment – so you can act on Nexthink insights to build the best possible digital employee experience. Nexthink Flow continues our dedication to integrations by allowing for the sharing of data and actions in both directions for several key integrations.

5 of Our Favorite Use Cases for Nexthink Flow

Automation and orchestration present huge opportunities for business efficiency, time optimization, and cost savings. With Nexthink Flow, EUC teams now have the power to orchestrate full end-to-end automations that eliminate repetitive manual work and drive employee productivity. But with so many opportunities at your fingertips, it can be hard to know where to begin. Flow is a powerful orchestration engine, with incredible flexibility designed to fit diverse business needs.

Zero Trust - An Analyst's 10-Minute Perspective

Ivanti's Vice President of Solutions and Technical Marketing Crystal Miceli sits down with Forrester analyst Steve Turner to have a chat about all things Zero Trust. This webinar is designed to seek the truth when it comes to Zero Trust with an understanding that Zero Trust is a marathon, not a sprint. Plus, no conversation with be complete without providing a simple roadmap on how to get started. Topics include.

Best GRC Software Options For 2024

Governance, Risk, and Compliance (GRC) are the practices that help protect your organization, ensuring that it meets its regulatory and legal requirements and operates transparently. As you can probably guess, GRC software can help you make these processes more effective and efficient. In this article, we will take a look at what these solutions look like and which are the must have software features they should include. Then we will break down the ten best GRC software solutions in the market for 2024.