Operations | Monitoring | ITSM | DevOps | Cloud

Deep into an incident, Slack firing, up to your ears in decisions, not sure where to turn next? It’s easy for external communication with your customers to fall far down the list of priorities in these moments. However, these are the exact situations where comms are vital, and where underestimating their importance can having damaging and lasting effects on your organisation.

Upgrading your Mattermost server involves a bit of research, preparation, and downtime. The pressure to keep your Mattermost instance healthy and reduce downtime for a core system within your organization can be intimidating. Recently, we worked with a handful of customers who were experiencing issues upgrading from Mattermost v5.37 and v5.39 to v6.x. Unfortunately, migration scripts were required to make significant database changes, and there was an issue in product performance.

Modern Kubernetes environments are becoming increasingly complex. In 2021, Datadog analyzed real-world usage data from more than 1.5 billion containers and found that the average number of pods per organization had doubled over the course of two years. Organizations running containers also tend to deploy more monitors than companies that don’t leverage containers, pointing to the increased need for monitoring in these environments.