The latest News and Information on Incident Management, On-Call, Incident Response and related technologies.
Maybe you’re still using monolithic applications, built and refined over many years. You understand that shifting to microservices or containerized architectures is a huge and daunting task. You’re probably grappling with the limitations of legacy systems—maybe they’re slow, tough to update, or can’t scale as you’d like. And you’re likely using more traditional IT monitoring tools or even some cloud observability tools.
As more organizations embrace containerized applications, Kubernetes has emerged as the leading platform for orchestrating these containers. However, its complexity, combined with the inevitable reality of IT incidents, demands a well-defined strategy for managing disruptions. This article introduces Kubernetes incident management, describes common Kubernetes errors, and provides practical guidance to efficiently handle incidents.
As a business owner or manager, you understand the importance of efficient operations and effective communication, particularly after hours. You want to equip your on-call engineers with all the information they need to resolve a ticket when not at their desk. If you are using ConnectWise to manage your service tickets – here is some great addition to help with your after hours alerting.
IT operations teams are challenged to keep pace with the rapid speed of digital transformation. As companies use more cloud-based apps, increase agile deployments, and develop new microservices-based applications, they add layers and complexity to their technology stacks, making life increasingly challenging for ITOps performance.
