Operations | Monitoring | ITSM | DevOps | Cloud

The latest News and Information on DevOps, CI/CD, Automation and related technologies.

Just Maintaining Availability? Try Building Stability

Today’s customers see availability as a given. What do they really want? Bigger, better technology with new features and faster platforms. But, according to our recently released Moogsoft State of Availability Report, teams burn their time, money and energy on incident management. In fact, engineers overwhelmingly report that incident management takes up most of their time.

Slash MTTR, avoid costly downtime with improved cross-team Collaboration.

Every second counts when IT teams are called upon to resolve business impacting issues. In modern enterprises, poor communication, fragmented toolchains and spiralling IT complexity can conspire to slow down incident response, putting service availability and ultimately customer satisfaction in peril.

Golden signals in seconds with Universal Service Monitoring

Whether you are a site reliability engineer, DevOps engineer, or application developer, you need visibility into the health and performance of every service you run or support. But in complex, dynamic environments, it can be difficult to ensure that all services are accounted for.

How to Choose the Best Remote IT Support Software

Remote IT support software is an essential tool for supporting customers remotely from anywhere in the world. There are a number of factors that contribute to being able to choose the best solution to provide on-demand support. A good place to start is identifying your main purpose for the remote support solution. For instance, you can pinpoint if you need to remotely control an unattended device or support your customers who require privacy and guidance without directly controlling their devices.

Build a CI powered RESTful API with Laravel

When it comes to building RESTful APIs, PHP’s open source Laravel framework remains a top 5 backend framework for web development. Laravel also makes testing your API endpoints a breeze by providing an easy-to-use testing suite. In this post, we will build a token-based authentication API with Laravel, write tests for the endpoints, and automate the build and testing process with CircleCI.