The latest News and Information on Incident Management, On-Call, Incident Response and related technologies.
Every quarter, we host a roundtable discussion centered around the challenges encountered by incident responders at the world’s leading organizations. These discussions are lightly facilitated and vendor-agnostic, with a carefully curated group of experts. Everyone brings their own unique perspective and experience to the group as we dive deep into the real-world challenges incident responders are facing today.
Downtime costs money. That's why an effective incident management system is crucial. We're excited to announce our new partnership with Tulip to help manufacturers manage incidents better. This integration is an important advancement for complex production processes that require an in-depth operational strategy.
Discover a new way to handle incident resolution with our Root Cause Changes (RCC) feature. This tool optimizes incident management by linking incidents with relevant changes, resulting in a significant reduction in resolution time and an overall improvement in operational efficiency. Explore the world of incident resolution with our advanced RCC feature and unlock its benefits.
We hope this message finds you well in your start to 2024. As pioneers in the field of AIOps, we understand that the landscape is ever-evolving, and staying ahead requires continuous learning. That’s why we’re thrilled to remind you of a particularly invaluable resource at your fingertips—BigPanda University.
As our exploration through 2023 continues from the second blog segment, “Mobilise: From Signal to Action”, one undeniable fact persists: Incidents are an unavoidable reality for organisations, irrespective of their industry or size. In the APAC region, a surge in regulatory enforcement has been observed against large corporations failing to meet service standards, resulting in severe penalties.
