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The latest News and Information on Incident Management, On-Call, Incident Response and related technologies.

When it comes to IT Downtime...you are not alone.

Jan 29, 2024 By StatusCast In StatusCast

Facing IT downtime storms? Don't fret! Join us in this empowering video, 'You Are Not Alone in IT Downtime,' where we share stories of resilience and strategies on weathering the storm. Discover how others have navigated through challenges, find solace in shared experiences, and gain insights that will empower you during those tough tech moments. Watch now and let's conquer downtime together!

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StatusCast

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APAC Retrospective: Learnings from a Year of Tech Outages: Reactive to Proactive

Jan 29, 2024 By Leigh Shevchik In PagerDuty

As we reach the end of our blog series on the occurrences in 2023 from the fourth installment of our blog series, Restore: Repair vs. Root Cause, the unavoidable truth is that incidents are a universal challenge for organisations, regardless of their scale or field. In the APAC region, there’s a noticeable increase in regulatory bodies imposing strict penalties on major companies for service failures.

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PagerDuty

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Reliability At Your Fingertips | Squadcast

Jan 29, 2024 By Squadcast In Squadcast

Reliability Automation Platform from Squadcast! Squadcast helps global teams streamline Incident Management with a unified platform for on-call and incident response. We help teams at over 500 businesses around the world to automate tasks, get notified of critical events, and work together to resolve incidents and minimize impact to business. Key Features of Our Reliability Automation Platform.

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Squadcast

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Create Follow the sun Oncall model

Jan 28, 2024 By Spike In Spike

Explore the efficient setup of a Follow-the-Sun on-call model using Spike.sh. This video provides a step-by-step guide for tech professionals to implement this global, time-zone-optimized on-call strategy seamlessly. Enhance your team's responsiveness and reduce burnout with our expert tips and insights. Perfect for IT and DevOps teams aiming for 24/7 incident management without compromising on efficiency.

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Spike

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TM710344: IT Admins Scramble to Identify Source of Microsoft Teams Incident

Jan 26, 2024 By Sara Purdon In Martello Technologies

Did Microsoft Teams chat seem a little quieter on Friday, January 26th? Maybe messages seemed to be coming in choppily or delayed – possibly some issues logging into Teams. It wasn’t a coincidence, Microsoft Teams started experiencing issues earlier in the day and at 11:45 a.m. ET issued incident TM710344 with the following message on X – formerly known as Twitter.

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Martello Technologies

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Role of Human Oversight in AI-Driven Incident Management and SRE

Jan 25, 2024 By Vishal Padghan In Squadcast

In the fast-paced landscape of technology, AI-driven Incident Management and Site Reliability Engineering (SRE) have emerged as critical components in ensuring the seamless functioning of digital systems. AI algorithms are increasingly employed to detect, diagnose, and resolve incidents with unprecedented speed and efficiency, revolutionizing the traditional approaches to reliability.

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Squadcast

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Accelerating Detection to Resolution: A Case Study in Internet Resilience

Jan 25, 2024 By Moiz Khan In Catchpoint

Today, any revenue-generating website is like a house of cards, poised to collapse with multiple points of failure. The modern service delivery chain relies on intricate multi-step transactions and third-party API integrations, making the system more complex and interconnected. A single point of failure in the architectural diagram above can lead to slowdowns and outages with tangible consequences on your bottom line.

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Catchpoint

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Discover the Sweet Spot : Offering Five Levels of Component Depth. (Short)

Jan 24, 2024 By StatusCast In StatusCast

Indulge in our video "Have Your Cake and Eat it Too: Offering Five Levels of Component Depth." Explore how StatusCast delivers a delectable experience by providing five levels of component depth, allowing you to have complete control over your monitoring and incident management. Discover the sweet spot where efficiency meets customization and learn how StatusCast is revolutionizing the way you handle incidents. Watch now and savor the taste of seamless component management!

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StatusCast

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Did you know anyone can be affected by IT Downtime? (Short)

Jan 24, 2024 By StatusCast In StatusCast

Discover the hidden risks of IT downtime that affect everyone! Whether you're a tech enthusiast, business owner, or just curious about the digital world, this video is a must-watch. IT downtime is more than just a technical glitch – it's a phenomenon that can impact individuals and businesses alike.

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StatusCast

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StatusCast : Conquer the Storm (Short)

Jan 24, 2024 By StatusCast In StatusCast

Embark on a journey to conquer the storm with StatusCast! Watch our latest video to discover how our powerful incident communication and status page solutions empower you to navigate through challenges seamlessly. Unleash the potential to communicate effectively during disruptions and emerge stronger. Don't miss out—watch now and revolutionize your incident management game!

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