Introducing Our New Integration with InfluxDB
ilert's integration catalog now includes a new addition for InfluxDB—an open-source time series database.
Operations | Monitoring | ITSM | DevOps | Cloud
The Place Where Modern Operations & Technology Come Together
The latest News and Information on Incident Management, On-Call, Incident Response and related technologies.
The Challenges of Rising MTTR - And What to Do
Data volumes are soaring. Environments are increasingly intricate. The risk of applications and systems encountering breakdowns is sky-high, and the mean time to recovery (MTTR) for production incidents is moving in the wrong direction. Disruptions not only jeopardize critical infrastructure but also have a direct impact on the bottom line of organizations. Swift recovery of affected services becomes paramount, as it directly correlates with business continuity and resilience.
Why you need an incident lead
In this clip, Adrian explains why it's important to have a dedicated incident lead. More about this episode: Today, good incident communication isn't a nice to have—it's an absolute must. But where do you even start? To help answer that question, we sat down with the VP of Engineering at SumUp, Adrián Moreno Peña, to get his perspective on how organizations of all sizes can share stellar comms no matter the situation.
How SumUp benefitted from using incident.io
In this clip, Adrian explains how SumUp benefitted from using the incident.io platform. More about this episode: Today, good incident communication isn't a nice to have—it's an absolute must. But where do you even start? To help answer that question, we sat down with the VP of Engineering at SumUp, Adrián Moreno Peña, to get his perspective on how organizations of all sizes can share stellar comms no matter the situation.
Building trust through incident communication with Adrián Moreno, VP of Engineering at SumUp
Today, good incident communication isn't a nice to have—it's an absolute must. But where do you even start? To help answer that question, we sat down with the VP of Engineering at SumUp, Adrián Moreno Peña, to get his perspective on how organizations of all sizes can share stellar comms no matter the situation. We discuss: What it means to communicate during incidents Why Status Pages are critical in helping to build trust How you can have good comms even without a lead...and much more.
incident.io is leading the charge in incident management for G2's Spring report
We’re ecstatic to announce that we’ve been ranked #1 in G2’s Relationship Index for Spring 2024. G2's Relationship Index is a measure of several factors, including: This award means a lot to us as it’s a direct result of the partnerships we’ve built with customers—and it’s a recognition we’re very proud of. From the beginning, we’ve been laser-focused on being the single place you turn to when things go wrong.
Introducing: Smile to Acknowledge
Here at incident.io, we're always pushing the boundaries of incident management and seeking new ways to enhance your on-call experience. That's why we're excited to announce our latest feature that's set to level-up the way you respond to incidents.
Future-Proofing IT Operations: Charter's Journey to Enhanced Reliability with Squadcast
Discover the transformative journey of Charter, a leader in global IT services, towards achieving unmatched operational reliability through the strategic use of Squadcast in this insightful webinar recording. Chris Ardagh from Charter shares valuable insights and experiences, highlighting how advanced incident management practices with Squadcast have allowed the organization to redefine benchmarks in reliability engineering.
Sponsored Post
Enterprise Incident Management: Guide & Best Practices
In today's rapidly evolving technological landscape, incident management has become a critical discipline for enterprises to ensure uninterrupted operations and an optimal customer experience. Effective incident management involves a systematic approach to promptly detecting, responding to, and resolving incidents.
A better Grafana OnCall: Seamless workflows with the rest of Grafana Cloud
Incident response and management (IRM) doesn’t happen in a vacuum. Your ability to respond to issues in a timely manner depends greatly on how well your on-call engineers can use their IRM tooling and observability tools together to understand what changed and why.