Operations | Monitoring | ITSM | DevOps | Cloud

In last week’s episode of The Debrief, we had on Colette Alexander, Director of Engineering at HashiCorp, to discuss some of the myths around incident response. In that conversation, one of the myths we spoke about was the idea that asking “why” is better than asking “how.” And how, in reality, asking "how" allows you to focus more on the contributing factors that led to an incident happening, whereas “why” tends to single out a person, which can lead to a lot of blame.

Supporting developer velocity AND operational efficiency, stability, and security doesn't happen by accident. In this episode, Dormain will sit down with Paula Kennedy to discuss how platform engineering supports businesses go faster, decrease risk, and increase efficiency.

incident.io is the single place to turn when things go wrong. We started with Response to help with coordination and communication. Next, we launched Status Pages to keep internal and external stakeholders up-to-date. And most recently, we added On-call to get the right people in the room when things go wrong.

The SIGNL4 Onboarding series walks users through the process's of SIGNL4 from Signup to Alerts to Settings. Today's video focuses on using Overrides to enable different alerting options during different dates and times. This video is packed with helpful tips to help you get the most out of your account.